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What is ReviewTrackers?

Evaluating your business provides insight into how it appears to prospective clients, highlighting areas where your market presence may be diminishing and offering a comparison with competitors. ReviewTrackers is committed to developing straightforward, effective technology that connects customers with brands, enabling businesses to gain a deeper understanding of their clientele, foster trust, and reveal valuable insights that can drive growth and success. By leveraging this technology, companies can enhance their strategies and ultimately improve their overall performance in the marketplace.

What is Emitrr?

Emitrr serves as an intelligent, human-like receptionist designed specifically for small businesses, allowing owners to concentrate on expanding their operations without the concern of missing important customer calls. By efficiently managing customer inquiries such as appointment bookings, providing quotes, and addressing frequently asked questions, Emitrr enhances customer interactions. It seamlessly integrates with your EHR/CRM systems to deliver real-time conversion metrics, minimize screen pop-ups, and offer additional benefits. With its web chat feature, Emitrr facilitates ongoing customer conversations via text, ensuring that patients do not have to wait for web responses. While small businesses invest significantly in website development, advertising, SEO, and various marketing efforts to attract visitors, statistics show that over 25% of these potential customers fail to convert. Furthermore, customers are not limited to waiting for live chats on the internet, as Emitrr empowers businesses to convert visitors even if they navigate away from the webpage. This innovative approach not only maximizes conversion rates but also enhances overall customer satisfaction by providing timely responses and support.

Media

Media

Integrations Supported

Axis LMS
Adview
DentiMax
Dentrix
Digitail
EagleSoft
Facebook
Hootsuite
Kapiche
Ow.ly
Qualtrics XM Platform
Qualtrics XM for Customer Experience
Qualtrics XM for Employee Experience
Stackreaction
Zapier
athenahealth Population Health
eClinicalWorks

Integrations Supported

Axis LMS
Adview
DentiMax
Dentrix
Digitail
EagleSoft
Facebook
Hootsuite
Kapiche
Ow.ly
Qualtrics XM Platform
Qualtrics XM for Customer Experience
Qualtrics XM for Employee Experience
Stackreaction
Zapier
athenahealth Population Health
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

$69/location
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ReviewTrackers

Date Founded

2012

Company Location

United States

Company Website

reviewtrackers.com

Company Facts

Organization Name

Emitrr

Date Founded

2019

Company Location

United States

Company Website

emitrr.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Public Relations

Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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