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What is ReviewTrail?

ReviewTrail was designed to help small and medium-sized businesses, as well as local enterprises, effortlessly enhance their online reputation by managing positive customer feedback effectively. What started as an additional service for our SEO agency clients quickly evolved into a standalone tool with the potential to benefit a broader spectrum of businesses. This insight prompted the formal launch of ReviewTrail. Drawing from our extensive experience in digital marketing, we understand the challenges that SMEs face, particularly the critical role a solid reputation plays in their success and growth in the digital arena. Welcome to ReviewTrail, your dedicated ally in elevating your business's online image. The platform is particularly ideal for owners who prioritize operational duties and prefer to avoid the hassle of reaching out to customers individually for public online reviews. With ReviewTrail, you can concentrate on managing your business while we take care of your reputation management needs, ensuring that your brand shines in the crowded digital marketplace. Our mission is to empower you to thrive without the burden of reputation concerns.

What is Reputation Studio by 1440?

You can manage, oversee, reply to, and evaluate reviews from various platforms all in one centralized location. With a single workspace, you are empowered to engage with customers across any channel effectively. Responses are delivered almost instantly, enhancing customer interaction. Agents have the option to set up personalized alerts to be informed when a review aligns with their specified criteria. Customization of your workspace allows for the aggregation of reviews or Q&A in a format that aligns with your operational needs. To address pressing concerns and prioritize replies, you can categorize keywords or tags strategically. Utilize templates as a foundation and refine them for each individual question or review to streamline and standardize your responses. An approval system for managerial oversight can be implemented to guarantee that replies remain consistent and accurate. Additionally, you can designate roles for users and assign permissions, such as allowing certain individuals to modify or restrict access to specific datasets, enhancing overall collaboration and control in the review management process. This comprehensive system not only boosts efficiency but also fosters a cohesive team environment.

Media

Media

Integrations Supported

Airbnb
Facebook
Google Maps
Healthgrades
Tripadvisor
Yelp
Zillow
realtor.com

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

$10 per location per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

ReviewTrail

Company Website

reviewtrail.com

Company Facts

Organization Name

1440

Date Founded

2009

Company Location

United States

Company Website

www.1440.io/reputation-studio/

Categories and Features

Product Review

Not specified

Review Management

Not specified

Categories and Features

Product Review

Not specified

Reputation Management

Review Monitoring
Social Media Monitoring

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

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Trustpilot Reviews & Ratings

Trustpilot

2.4 out of 5 stars