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Ratings and Reviews 0 Ratings
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What is ReviewTrail?
ReviewTrail was designed to help small and medium-sized businesses, as well as local enterprises, effortlessly enhance their online reputation by managing positive customer feedback effectively. What started as an additional service for our SEO agency clients quickly evolved into a standalone tool with the potential to benefit a broader spectrum of businesses. This insight prompted the formal launch of ReviewTrail. Drawing from our extensive experience in digital marketing, we understand the challenges that SMEs face, particularly the critical role a solid reputation plays in their success and growth in the digital arena. Welcome to ReviewTrail, your dedicated ally in elevating your business's online image. The platform is particularly ideal for owners who prioritize operational duties and prefer to avoid the hassle of reaching out to customers individually for public online reviews. With ReviewTrail, you can concentrate on managing your business while we take care of your reputation management needs, ensuring that your brand shines in the crowded digital marketplace. Our mission is to empower you to thrive without the burden of reputation concerns.
What is Reputation Studio by 1440?
You can manage, oversee, reply to, and evaluate reviews from various platforms all in one centralized location. With a single workspace, you are empowered to engage with customers across any channel effectively. Responses are delivered almost instantly, enhancing customer interaction. Agents have the option to set up personalized alerts to be informed when a review aligns with their specified criteria. Customization of your workspace allows for the aggregation of reviews or Q&A in a format that aligns with your operational needs. To address pressing concerns and prioritize replies, you can categorize keywords or tags strategically. Utilize templates as a foundation and refine them for each individual question or review to streamline and standardize your responses. An approval system for managerial oversight can be implemented to guarantee that replies remain consistent and accurate. Additionally, you can designate roles for users and assign permissions, such as allowing certain individuals to modify or restrict access to specific datasets, enhancing overall collaboration and control in the review management process. This comprehensive system not only boosts efficiency but also fosters a cohesive team environment.
Integrations Supported
Airbnb
Facebook
Google Maps
Healthgrades
Salesforce
Tripadvisor
Yelp
Zillow
realtor.com
Integrations Supported
Airbnb
Facebook
Google Maps
Healthgrades
Salesforce
Tripadvisor
Yelp
Zillow
realtor.com
API Availability
Has API
API Availability
Has API
Pricing Information
$10 per location per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ReviewTrail
Company Website
reviewtrail.com
Company Facts
Organization Name
1440
Date Founded
2009
Company Location
United States
Company Website
www.1440.io/reputation-studio/
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label