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What is Rhino Support?

Customers tend to abandon their shopping carts for several key reasons, and leveraging live chat can effectively alleviate concerns regarding pricing since shoppers commonly compare prices; engaging them in conversation not only builds trust but also promotes sales. Furthermore, many customers partake in window shopping, looking for details on available colors and sizes, while issues during the checkout process can discourage them from following through with their purchases; therefore, offering support during this stage is vital. Providing discounts through chat can also serve as a compelling incentive, nudging hesitant buyers toward finalizing their transactions. Reflecting on your own encounters with live chat may reveal its importance, especially if you were either looking to purchase or needed assistance with a service. Unlike waiting on hold for extended periods, live chat often offers a more immediate and convenient solution, leading to enhanced customer satisfaction. Ultimately, facilitating easy and efficient communication for customers can significantly boost both sales and brand loyalty, demonstrating the value of this tool in modern retail. By prioritizing the needs of the customer, businesses can create a more positive shopping experience that encourages repeat visits.

What is Easysize?

Help your customers find the ideal fit for their clothing and footwear needs while enhancing the overall user experience of your online store and boosting customer satisfaction. By simply responding to a few easy questions, shoppers can sidestep the inconvenience of submitting measurements or body scans. This innovative solution is designed specifically for apparel and footwear, providing a tailored fit for each individual SKU. With bespoke size and fit recommendations, customers will gain confidence in their purchases, which can lead to lower cart abandonment rates, increased sales conversions, and a decrease in returns linked to sizing discrepancies. Unlike traditional size charts, our app ascertains the best size by analyzing past orders, returns, and personal shopper preferences without requiring body measurements. You have the opportunity to completely customize the Fit Quiz to reflect your brand's unique identity, ensuring that customers receive accurate size suggestions without the complications of measurements or size charts. The insights gleaned from eCommerce visitors are now directly aligned with customer needs, allowing brands to better understand shopper trends and preferences. Moreover, fashion designers can utilize this data-driven knowledge to refine their product development strategies. This method not only enhances the shopping experience but also fortifies the relationship between brands and their consumers, cultivating loyalty and trust over time while ultimately resulting in a more satisfied customer base. As a result, businesses can thrive in a competitive market, providing an exceptional service that resonates well with their audience.

Media

Media

Integrations Supported

Integrations Supported

Google Analytics
Shopify

API Availability

Has API

API Availability

Pricing Information

$ 97 per month

Pricing Information

$20 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Rhino Support

Date Founded

2010

Company Location

United States

Company Website

www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Company Facts

Organization Name

Easysize

Company Location

Denmark

Company Website

www.easysize.me/

Categories and Features

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Categories and Features

Size Chart

Not specified

Size Recommendation

Not specified

Popular Alternatives

Popular Alternatives

Fit Quiz Reviews & Ratings

Fit Quiz

Easysize