Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Descartes Sellercloud Reviews & Ratings
    4.2 out of 5 stars 105 Ratings
    Company Website for Descartes Sellercloud
  • AgeChecker.Net Reviews & Ratings
    5.0 out of 5 stars 3 Ratings
    Company Website for AgeChecker.Net
  • Shippo Reviews & Ratings
    4.7 out of 5 stars 911 Ratings
    Company Website for Shippo
  • ShipHero Reviews & Ratings
    4.2 out of 5 stars 933 Ratings
    Company Website for ShipHero
  • Hostaway Reviews & Ratings
    4.8 out of 5 stars 2,110 Ratings
    Company Website for Hostaway
  • CTM Reviews & Ratings
    4.5 out of 5 stars 939 Ratings
    Company Website for CTM
  • MindCloud Reviews & Ratings
    4.9 out of 5 stars 83 Ratings
    Company Website for MindCloud
  • Emtrain Reviews & Ratings
    4.6 out of 5 stars 53 Ratings
    Company Website for Emtrain
  • QuickApps Reviews & Ratings
    Company Website for QuickApps
  • Silverware Reviews & Ratings
    4.3 out of 5 stars 12 Ratings
    Company Website for Silverware

What is Rich Returns?

A significant portion of a customer support representative's time is spent addressing return-related questions. Allowing customers to handle returns themselves can greatly enhance their overall experience. Emphasizing a simple returns procedure is the best strategy to convert more visitors into customers and increase your average order value. Drawing from our extensive experience with Shopify Plus merchants, we serve as your trusted partner in navigating Shopify returns and elevating your brand internationally. By collaborating with us, you can concentrate on expanding your business while we optimize your return management. This partnership not only improves efficiency but also fosters customer loyalty, ensuring a more sustainable growth trajectory.

What is 12Return?

12Return is a highly reputable cloud-based solution tailored for managing product returns within a circular and customer-focused economy, offering an integrated returns management service for retail brands engaged in cross-border commerce. Built with a global perspective, 12Return serves as the comprehensive returns platform essential for your international Direct to Consumer operations. Recognizing that every business is unique, 12Return allows you complete control over your account settings, enabling you to customize return policies, identify return motives, manage communication, choose carriers, and organize logistics routes among other functionalities. Additionally, the platform features a multilingual interface that supports customer interactions in nine different languages, encompassing everything from emails to return documentation and the return portal itself. Moreover, 12Return seamlessly integrates with widely-used systems like Shopify, and its versatile API suite ensures that you can connect it with any other system in your supply chain, providing unparalleled flexibility for your operations. The adaptability and user-centric design of 12Return make it an indispensable tool for modern retailers navigating the complexities of returns management.

Media

Media

Integrations Supported

Intercom
Shopify
EasyPost
ShipStation
Shopify Plus

Integrations Supported

Intercom
Shopify
LiveChat
Magento
Slack
UPS Ready
Zendesk
Zuora

API Availability

API Availability

Has API

Pricing Information

$19 per month
Free Trial Offered?

Pricing Information

€ 495 per month
Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rich Returns

Company Website

www.richcommerce.co

Company Facts

Organization Name

12Return

Date Founded

2010

Company Location

Netherlands

Company Website

12return.com

Categories and Features

Returns Management

Not specified

Categories and Features

Returns Management

3PL / ERP Integration
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipping

Parcel Shipping
Shipment Tracking

Warehouse Management

3PL Management
Barcoding / RFID
Channel Management
Inventory Management
Location Control
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Popular Alternatives

QuickReturns Reviews & Ratings

QuickReturns

Infoxen Technologies

Popular Alternatives

QuickReturns Reviews & Ratings

QuickReturns

Infoxen Technologies
Swap Reviews & Ratings

Swap

Swap Commerce