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What is Rich Returns?

A significant portion of a customer support representative's time is spent addressing return-related questions. Allowing customers to handle returns themselves can greatly enhance their overall experience. Emphasizing a simple returns procedure is the best strategy to convert more visitors into customers and increase your average order value. Drawing from our extensive experience with Shopify Plus merchants, we serve as your trusted partner in navigating Shopify returns and elevating your brand internationally. By collaborating with us, you can concentrate on expanding your business while we optimize your return management. This partnership not only improves efficiency but also fosters customer loyalty, ensuring a more sustainable growth trajectory.

What is Return Magic?

Easily generate labels, manage refunds, and dispatch emails to enhance your shopping experience while conserving precious time. Customize your dashboard and messaging to align with the visual style of your brand’s site. Our pricing structure is based on the number of returns processed each month, resulting in lower costs per return as your return volume rises. Furthermore, we offer yearly contracts for retailers looking for a more economical option. This strategy not only boosts operational efficiency but also helps you optimize resource management, ultimately leading to improved customer satisfaction. By investing in these solutions, you can elevate your business practices and support long-term growth.

Media

Media

Integrations Supported

ShipStation
Shopify
Shopify Plus
EasyPost
Intercom

Integrations Supported

ShipStation
Shopify
Shopify Plus
FedEx Ship Manager
SWIMS
Shippo

API Availability

API Availability

Pricing Information

$19 per month
Free Trial Offered?

Pricing Information

$10 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Rich Returns

Company Website

www.richcommerce.co

Company Facts

Organization Name

Shopify

Date Founded

2006

Company Location

Canada

Company Website

www.returnmagic.com

Categories and Features

Returns Management

Not specified

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service

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