Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,108 Ratings
    Company Website
  • SiteKiosk Reviews & Ratings
    25 Ratings
    Company Website
  • Kasm Workspaces Reviews & Ratings
    127 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,568 Ratings
    Company Website
  • Switcher Studio Reviews & Ratings
    21 Ratings
    Company Website
  • FrontFace Reviews & Ratings
    49 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    927 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • Dialpad Connect Reviews & Ratings
    4,168 Ratings
    Company Website

What is RichCall?

RichCall enables remote sales and support, offering your customers a seamless one-touch live assistance feature. This platform can be seamlessly integrated into your website, kiosk, or mobile application, allowing users to initiate a fully interactive session with a remote expert through video, co-browsing, and app sharing capabilities. The primary applications of RichCall include options like click-to-call, click-to-video, and co-browsing, which enhance customer engagement. Customers can utilize click-to-call and co-browsing for effective support, and even initiate co-browsing sessions while on the go. Additionally, RichCall supports mobile camera sharing for both sales and support purposes, where agents can demonstrate products through the shared mobile camera, while customers can showcase any issues with their devices by sharing their mobile camera feed. With its capabilities for kiosks, RichCall offers remote expert assistance via HD video, scanner, and printer integration, ensuring that users receive live video assistance for existing self-service or support kiosks. This comprehensive solution not only improves customer interactions but also streamlines the support process, making it more efficient and user-friendly.

What is Rehash?

Rehash stands out as a cutting-edge low-code insurance platform tailored to accelerate digital transformation in the insurance industry. It offers an array of pre-built features, including interactive customer journeys, sophisticated rule and journey engines, and flexible web components, enabling insurers to rapidly adopt direct-to-consumer strategies while enhancing customer experiences from the moment of issuance through to payout. The platform accommodates various question formats—such as numeric inputs, text responses, dropdowns, checkboxes, and radio buttons—facilitating the creation of structured questionnaires that effectively gather vital information without overwhelming the user. Additionally, Rehash’s powerful quoting engine seamlessly integrates with Excel-based rate files or established APIs, simplifying the quote generation process so customers can quickly assess their needs and obtain relevant quotes. Furthermore, the platform is equipped with co-browsing capabilities along with integrated live chat and call support, ensuring that users have access to assistance whenever necessary. This comprehensive suite of features positions Rehash as a pivotal resource for insurers seeking to rejuvenate their operations and cultivate stronger customer relationships in an increasingly digital landscape. By leveraging such innovative tools, insurance companies can not only streamline their processes but also elevate the overall client experience.

Media

Media

Integrations Supported

Microsoft Excel

Integrations Supported

Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

$192 / month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aurus

Date Founded

2009

Company Location

Russian Federation

Company Website

richcall.io

Company Facts

Organization Name

QBurst

Date Founded

2004

Company Location

United States

Company Website

www.qburst.com/en-us/products/rehash/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Popular Alternatives

Popular Alternatives

InsureCert Reviews & Ratings

InsureCert

InsureCert Systems
RemoteHQ Reviews & Ratings

RemoteHQ

Mythical Labs