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What is Ringly?

Elevate your customer service experience by implementing a human-like AI phone agent that answers calls instantly and operates 24/7. This advanced AI can manage interactions with thousands of customers at the same time, addressing inquiries and providing timely updates on order statuses. You have the flexibility to customize various aspects of the agent, including its language, voice, gender, background sounds, speed, and degree of engagement, making it perfectly tailored to your business needs. By simply providing instructions, you can utilize adjustable templates that fit your specific tasks. In scenarios where human interaction is essential, the AI can effortlessly transfer the call to the appropriate representative. Additionally, you will gain access to call recordings, transcripts, and detailed analytics, giving you the ability to evaluate each customer interaction thoroughly. If your needs exceed our standard capabilities or if you are interested in unique features or integrations, please contact us to develop a tailored plan. With our AI calling assistant, your e-commerce business will flourish, ensuring that every customer interaction is meaningful and appreciated, thereby nurturing a strong bond with your clients. This cutting-edge solution not only simplifies communication but also significantly enhances the overall experience for your customers, reinforcing your commitment to exceptional service. The implementation of this technology will set your business apart in today's competitive landscape.

What is Moneypenny?

Moneypenny delivers exceptional, 24/7 customer service through live answering, chat support, and omnichannel solutions. Businesses can customize their plans, selecting from features like call forwarding, scripted responses, appointment scheduling, and order processing. The platform also integrates the cutting-edge AI Receptionist, a fully automated service that provides personalized, conversational responses based on deep insights and verbal cues. When necessary, calls are seamlessly transferred to expert human receptionists for more complex inquiries. With AI-driven automation and human support, Moneypenny ensures efficient, personalized service that enhances customer experience while lowering operational costs.

Media

Media

Integrations Supported

BigCommerce
Magento
Shopify
Squarespace
Webflow
Wix
WooCommerce
Zapier

Integrations Supported

BigCommerce
Magento
Shopify
Squarespace
Webflow
Wix
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$69 per month
Free Trial Offered?
Free Version

Pricing Information

$56 per month (20% off deal)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ringly

Company Location

Netherlands

Company Website

www.ringly.io

Company Facts

Organization Name

Moneypenny

Date Founded

2000

Company Location

United Kingdom

Company Website

www.moneypenny.com/us/

Categories and Features

Categories and Features

Answering Services

The top receptionists in the United States adhere to your personalized script, guaranteeing that you never overlook a call while allowing you to concentrate on what you excel at.

Call Center

Our skilled receptionists manage your calls as though they are part of your company, delivering outstanding service to your customers around the clock.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Forwarding

Operate from any location as our receptionists effortlessly redirect crucial business calls to you and your team whenever necessary.

Legal Answering

Our skilled and knowledgeable legal receptionists understand the importance of effectively representing your law practice. They are dedicated to assisting you in reaching your business objectives by managing important inquiries and guaranteeing that your firm is consistently available to clients.

Live Chat

Our expert Live Chat representatives, equipped with advanced technology, are here to engage with your web visitors and transform chats into loyal customers.

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Managed Live Chat

Our expertly trained Live Chat representatives, paired with advanced technology, are dedicated to engaging with your website visitors and transforming those interactions into loyal customers.

Virtual Receptionist

Experience exceptional service with America's top virtual receptionists, who operate around the clock as an integral part of your team. They handle inquiries effortlessly, ensuring your customers are always greeted with a smile.

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