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What is Rising Star Reviews?

Enhance your star ratings on major review platforms by reaching out for feedback solely from pleased customers, while suggesting that others share their opinions in a private manner. By implementing automated follow-up messages through email or SMS to those who haven't responded to your initial inquiry, you can significantly increase the volume of reviews you obtain. Just enter a customer's name along with their contact details and press “Send”—it’s incredibly straightforward. This efficient approach is crafted to ensure maximum productivity. Improve your visibility on platforms like Google, Facebook, Yelp, Zillow, TripAdvisor, and any other review sites vital to your business. Equip your staff to request ratings from all customers without giving them full access to sensitive accounts. You can easily collect reviews across various locations, making your review marketing process both quick and effective. Moreover, you'll acquire crucial insights from customers that can help you refine your business strategies over time. Our system is designed with user-friendliness and speed in mind, and it offers significant advantages for your ongoing growth. Additionally, the ability to track feedback trends can help you anticipate customer needs better and make informed decisions.

What is Guestmeter?

Guestmeter.com serves as a comprehensive platform for all your needs related to guest feedback and reputation management. With its online capabilities, you can efficiently oversee your reputation while conducting guest satisfaction assessments. The platform facilitates interaction with guests and helps manage reviews on popular sites such as Tripadvisor, Booking.com, Hostelworld, Zomato, and Yelp. Additionally, our mobile application empowers you to handle guest feedback from any location. You will also benefit from real-time notifications, enabling you to respond promptly and ensure that your guests leave your establishment satisfied. If you haven't become a customer yet, we encourage you to visit www.guestmeter.com to schedule a demo. Key features of the Guestmeter app include: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay email or international SMS survey designed to enhance your online reviews across platforms like Tripadvisor, Booking.com, Hostelworld, and Zomato, ultimately improving your business's reputation and guest experiences. Furthermore, the app's user-friendly interface makes it easy to analyze feedback and implement necessary changes for continuous improvement.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Mews
PayPal
SiteMinder
Stayntouch PMS
Tripadvisor
Wufoo
Zapier

API Availability

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?

Pricing Information

$49/monthly/per property
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Rising Star Reviews

Date Founded

2017

Company Location

United States

Company Website

risingstarreviews.com

Company Facts

Organization Name

Guestmeter

Date Founded

2019

Company Location

Turkey

Company Website

www.guestmeter.com

Categories and Features

Reputation Management

Review Generation

Categories and Features

Car Rental

Not specified

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Website Feedback

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

Email Marketing

Auto-Responders
Customer Surveys
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Template Management

Hostel Management

Not specified

Hotel Management

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring

Restaurant Management

Reporting/Analytics

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging

SMS Survey

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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