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What is Rising Star Reviews?

Enhance your star ratings on major review platforms by reaching out for feedback solely from pleased customers, while suggesting that others share their opinions in a private manner. By implementing automated follow-up messages through email or SMS to those who haven't responded to your initial inquiry, you can significantly increase the volume of reviews you obtain. Just enter a customer's name along with their contact details and press “Send”—it’s incredibly straightforward. This efficient approach is crafted to ensure maximum productivity. Improve your visibility on platforms like Google, Facebook, Yelp, Zillow, TripAdvisor, and any other review sites vital to your business. Equip your staff to request ratings from all customers without giving them full access to sensitive accounts. You can easily collect reviews across various locations, making your review marketing process both quick and effective. Moreover, you'll acquire crucial insights from customers that can help you refine your business strategies over time. Our system is designed with user-friendliness and speed in mind, and it offers significant advantages for your ongoing growth. Additionally, the ability to track feedback trends can help you anticipate customer needs better and make informed decisions.

What is InsightReviews?

InsightReviews is a dedicated platform designed for collecting feedback and managing the reputation of local businesses. When a purchase is made, employees enter the customer’s phone number, which prompts an SMS to be sent with a personalized link for reviewing the service. Positive reviews, rated between 4 and 5 stars, are shared on popular platforms like Google, Yelp, Facebook, and TripAdvisor, whereas negative feedback, receiving ratings of 1 to 3 stars, is kept confidential to allow the business to resolve issues directly. The platform features an extensive review dashboard that includes analytics, accounts for staff collaboration, a public testimonial wall, customizable SMS templates, and billing integration through Stripe. It is particularly designed for establishments such as cafés, salons, dental offices, fitness centers, and auto repair shops that seek to amplify their five-star ratings while minimizing public discontent. Moreover, the system not only boosts customer engagement but also provides essential insights that can lead to enhancements in service quality, contributing to a more favorable overall experience for clients. With these tools in place, businesses are better positioned to thrive in a competitive market.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$20 per month
Free Trial Offered?

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Rising Star Reviews

Date Founded

2017

Company Location

United States

Company Website

risingstarreviews.com

Company Facts

Organization Name

InsightReviews

Date Founded

2025

Company Location

Australia

Company Website

insightreviews.com.au

Categories and Features

Reputation Management

Review Generation

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

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