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What is Riverbed Aternity?
The Riverbed Aternity platform utilizes AI-driven analytics and self-repair capabilities to boost employee productivity and enhance customer satisfaction, all while facilitating rapid market entry with high-quality applications, decreasing IT operational costs, and addressing the challenges of IT transformation. By offering AI-based insights from genuine end-user experience data and accurate telemetry spanning various endpoints, applications, infrastructure, and networks, Riverbed Aternity provides Digital Workplace teams with crucial resources, including DXI for benchmarking, an Intelligent Service Desk, and AI-augmented troubleshooting. These functionalities not only promote ongoing service improvements but also help in preventing incidents proactively throughout the organization. Discover how Aternity can empower businesses to achieve a holistic view of their environments, reduce IT asset expenditures, and advocate for sustainable IT practices, while simultaneously enhancing the satisfaction levels of employees and customers, ultimately contributing to the overall success of the organization. Additionally, embracing these innovations can lead to a more resilient and agile IT infrastructure, positioning enterprises for future growth and adaptation in an ever-evolving market landscape.
What is DEX Insight?
Understanding how your teams engage with their digital workspace has reached new levels of speed, simplicity, and accuracy. With DEX Insight’s application usage analytics, you can effectively track how your teams spend their time, enabling you to identify which tools provide genuine value and which ones fall short. You can also collect employee feedback as they interact with any internal or licensed software applications, facilitating informed, data-driven decisions about the technologies you integrate into your environment. The setup process for DEX Insight on your employees' devices and browsers is quick and efficient, taking just a few minutes and operating unobtrusively in the background. Soon, you will uncover valuable insights regarding usage trends, employee sentiment, and the performance of various tools within your organization’s technology stack. As software becomes a cornerstone of our daily operations, numerous digital transformation efforts contribute to bloated tech budgets, unnecessary waste, and employees feeling inundated with too many options. Our goal is to improve the connection teams have with their technology, promoting a more effective and content workforce while minimizing wasteful spending. By focusing on enhancing user experience, we can cultivate a workplace where technology serves as a catalyst for increased productivity rather than an obstacle. This way, employees can concentrate on their core tasks without the burden of navigating through a cluttered tech landscape.
Integrations Supported
Axonius
Lucidum
Microsoft 365
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Riverbed Technology
Date Founded
2002
Company Location
United States
Company Website
www.riverbed.com/products/digital-experience-management/
Company Facts
Organization Name
DEX Insight
Company Location
United States
Company Website
www.dexinsight.com
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions