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What is Rivo?

Elevate your brand's repeat purchase rate by 20% or more with Rivo's innovative solutions. By using our platform, you can not only boost repeat purchases but also increase customer lifetime value (LTV) while decreasing your advertising costs. You have a deep understanding of what your customers want, and we help you develop customized programs that inspire continuous buying behavior. With lower advertising expenses, you can transform your loyal customers into passionate advocates for your brand. Furthermore, you can draw in new customers at a lower cost than your usual customer acquisition expenses (CAC). By offering exclusive benefits to your paying members, you can further enhance LTV and create reliable revenue streams. Discover how Rivo is empowering rapidly growing ecommerce brands to achieve impressive revenue growth and maintain sustainable success. When you choose to partner with Rivo, your brand is poised to flourish within a competitive landscape, gaining a significant edge over rivals. Our tools and strategies are designed to ensure your long-term prosperity in the market.

What is CWILL?

CWILL is a comprehensive customer retention platform designed to help Shopify brands transform post-purchase moments into long-term revenue opportunities. Previously operating as Channelwill, CWILL now unifies its suite of ecommerce tools under one cohesive brand focused on retention-driven growth. The platform includes solutions for order tracking, returns and exchanges, shipping protection, loyalty programs, referrals, and AI-powered business intelligence. By delivering branded tracking experiences, merchants can reduce “Where is my order?” inquiries and increase repeat purchases. Its returns management system helps businesses recover lost revenue by encouraging exchanges and store credit instead of refunds. Shipping protection features minimize operational losses while enhancing buyer confidence at checkout. CWILL’s loyalty and referral tools incentivize repeat engagement, helping brands lift customer lifetime value and lower acquisition costs. Automated review requests and user-generated content features build trust and social proof to drive higher conversion rates. AI-powered upsells and personalized recommendations create tailored shopping journeys that resonate with each customer. The platform replaces fragmented apps with a unified retention engine that simplifies operations and maximizes impact. Trusted by over 30,000 customers worldwide and impacting billions in annual revenue, CWILL is built to scale with high-growth ecommerce brands. With top-tier Shopify certifications, strong customer ratings, and round-the-clock support, CWILL positions itself as the go-to hub for sustainable ecommerce growth.

Media

Media

Integrations Supported

Klaviyo
Mailchimp
Shopify
Shopify Plus
Attentive
ChatWILL
Facebook
Instagram
Judge.me
Recharge
SEOWILL
SendWILL
Shop Pay
Shopify Flow
TikTok
TrustWILL
WhatsApp
WooCommerce
Yotpo
Zendesk

Integrations Supported

Klaviyo
Mailchimp
Shopify
Shopify Plus
Attentive
ChatWILL
Facebook
Instagram
Judge.me
Recharge
SEOWILL
SendWILL
Shop Pay
Shopify Flow
TikTok
TrustWILL
WhatsApp
WooCommerce
Yotpo
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$189/month
Free Trial Offered?
Free Version

Pricing Information

$9.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rivo

Date Founded

2021

Company Location

United States

Company Website

www.rivo.io

Company Facts

Organization Name

CWILL

Date Founded

2014

Company Location

United States

Company Website

www.cwill.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

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