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What is Robin?

Easily incorporate a chat functionality into your application by leveraging just a few lines of code from our vast collection of SDKs tailored for both web and mobile environments. With a single line, you can securely connect to our services, enabling you to design UI components that meet your unique requirements. We have simplified the intricate aspects of development, allowing you to concentrate on realizing your creative ideas. Robin’s Chat SDKs are immediately usable, offering a secure and scalable solution that can grow with your expanding user community. Our platform is meticulously designed with scalability in focus, ensuring you can develop the chat experience you’ve always dreamed of. Deliver an interactive chat interface that impresses your users, reinforced by strong security features such as 256-bit AES encryption for data at rest and TLS 1.2 for data in transit. When you choose Robin Chat, you gain access to a complete toolkit that encompasses all necessary pages, components, and interactions, facilitating a swift and efficient integration of Robin into any application. The process is seamless—create a reliable and effective chat experience in your web or mobile app today, while effortlessly adding direct messaging capabilities to your offering. Seize the chance to enhance user engagement through smooth and effective communication, all while enjoying the flexibility of our robust SDK solutions. Your users will appreciate the modern chat experience that Robin Chat provides.

What is Infobip?

Infobip stands as a prominent figure in the realm of omnichannel communication, boasting over 700 direct carrier connections and more than 60 offices spread across six continents. Our mission is to streamline the ways in which brands interact with, engage, and captivate their customers on a global scale. Our robust communications platform offers a comprehensive array of tools designed for superior customer engagement and support, along with essential security and authentication features, accessible through a vast array of communication channels. THE INFOBIP EDGE (1) Tailored omnichannel customer interactions Enhance customer involvement through a diverse range of local and international communication options, such as SMS, RCS, WhatsApp, voice, video, email, and leading chat applications. (2) Worldwide influence with localized service With over 60 offices worldwide, we can respond swiftly to client needs. Our team provides round-the-clock customer support, delivering technical solutions tailored to specific local demands, grounded in established best practices. (3) Comprehensive customer engagement solutions Boost your business performance by enriching your communication strategies with our fully integrated offerings, which include contact center capabilities, marketing automation, and chatbot development, all powered by insights from our customer data platform. Additionally, our commitment to continuous improvement ensures that we remain at the forefront of innovation in customer engagement.

Media

Media

Integrations Supported

Aritic Mail
Aritic Sales
Azure Marketplace
ClpHub
D•engage
Fintech Market
Kasisto KAI
KonnectzIT
LeadsBridge
Mapp Marketing Cloud
Microsoft Dynamics 365 Marketing
Navixy
PubNub
Rayven
Solutions by Text
TextDeliver
Wavetec Appointment and Booking
WhatsApp
Wufoo
uContact

Integrations Supported

Aritic Mail
Aritic Sales
Azure Marketplace
ClpHub
D•engage
Fintech Market
Kasisto KAI
KonnectzIT
LeadsBridge
Mapp Marketing Cloud
Microsoft Dynamics 365 Marketing
Navixy
PubNub
Rayven
Solutions by Text
TextDeliver
Wavetec Appointment and Booking
WhatsApp
Wufoo
uContact

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Robin

Company Location

United States

Company Website

robinapp.co

Company Facts

Organization Name

Infobip

Date Founded

2006

Company Location

Headquartered in London, Infobip has 60+ offices on 6 continents

Company Website

www.infobip.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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