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design 5 out of 5 stars
support 4 out of 5 stars

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What is Rocket.Chat?

Rocket.Chat serves as a communication hub that facilitates instant messaging among coworkers, external organizations, and clients. Unlike other platforms, it prioritizes your privacy by not sharing your data. This makes it a standout choice for those who value confidentiality in their communications.

What is OroCRM?

No matter if you function as a single-channel or multi-channel business in the B2B, B2C, or both domains, our open-source CRM software is crafted to meet a wide variety of business processes and requirements. With a robust set of features readily available, our CRM is specifically designed to improve conversion rates, increase sales, and enhance customer satisfaction significantly. You can track the advancement of Leads into Opportunities and observe how those Opportunities evolve into Customers. Understanding the customer journey is crucial for delivering a superior experience. We encourage you to watch our video for more in-depth information regarding our open-source CRM software. Leverage customer data, nurture relationships, and propel sales growth with the flexibility of our platform. Analyze and assess each stage of the customer experience thoroughly. Manage both qualified and unqualified leads efficiently, monitor open and closed opportunities, and evaluate customer achievements and setbacks to ensure accurate forecasting within your sales pipeline. Furthermore, our platform equips businesses with the tools to make informed, data-driven decisions that improve overall operational effectiveness. By harnessing the power of our CRM, companies can not only streamline their processes but also enhance their strategic planning and customer engagement initiatives.

Media

Media

Integrations Supported

Confluence
Desk Manager
Facebook Messenger
Franz
Freedcamp
Healthchecks.io
Jira
NetThunder
Pexip
Quickwork
ReturnPro
SMS Gateway Hub
SocialEngine
Stackreaction
Twilio
WizyChat
Workers by Delos

Integrations Supported

InterWeave SmartSolutions
Mailchimp
Mailchimp Transactional Email (Mandrill)

API Availability

API Availability

Pricing Information

$3/user/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rocket.Chat

Date Founded

2016

Company Location

United States

Company Website

rocket.chat

Company Facts

Organization Name

OroCRM

Date Founded

2012

Company Location

United States

Company Website

www.orocrm.com

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Real Time Editing
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Encrypted Messaging

Not specified

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Remote Work

Not specified

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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