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What is Roma Workforce Manager?

When your timetable stays the same, it may feel as though there’s a lack of direction. Consider implementing an automated scheduling system that sorts tasks by distance, type of job, and necessary qualifications. By utilizing either mobile applications or landline monitoring systems, you can effectively manage your field personnel, thus improving their punctuality and the quality of service provided. Additionally, automating the calculations for travel time and mileage can help streamline travel logistics. The mobile app can empower field staff to finish their assignments while ensuring they align with client expectations. Moreover, you can quickly utilize scheduling and monitoring data to handle payroll and invoicing in just seconds. With functionalities such as Inventory Management, Forms, and Management Reporting, we provide various solutions specifically designed for your field service needs. Our goal is to tackle the common issues businesses encounter when overseeing remote teams, which include assessing remote workers' performance, maximizing their availability, and reducing the load on administrative staff. By embracing these approaches, you can greatly enhance both overall efficiency and employee satisfaction in your organization, ultimately leading to improved service delivery and client relationships.

What is JobWatch?

JobWatch provides a robust CRM that centralizes all customer data, giving you a complete and integrated view of every account, contact, location, and contract. This platform enhances efficiency for your back office team, allowing them to access customer information and histories almost instantaneously. Consequently, customer interactions can be managed swiftly and effectively, including the scheduling of new jobs and tracking all calls, tasks, and activities linked to each account. With JobWatch, overseeing contracts is a breeze; you can establish an unlimited variety of job types customized for each customer, including their agreed rates for labor, parts, delivery, and travel costs. This feature guarantees accurate billing and invoicing, protecting your revenue while boosting customer satisfaction levels. Furthermore, JobWatch CRM keeps an extensive record for every customer account, enabling quick retrieval of calls, tasks, activities, jobs, invoices, and essential documents, such as completed job cards, which supports enhanced decision-making and service delivery. The integration of these functions not only streamlines operations but also fosters stronger relationships with customers by ensuring their needs are met effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$35 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Roma Systems

Date Founded

2017

Company Location

United Kingdom

Company Website

www.romasystems.co.uk

Company Facts

Organization Name

Orbital Solutions

Company Location

Australia

Company Website

www.orbitalsolutions.com.au

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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