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What is RootCause?

Record user sessions to easily reproduce JavaScript errors without having to ask for details from the user. Check out a demonstration in our interactive sandbox. RootCause provides a robust set of tools to effectively track and recreate errors within websites and applications. Thanks to the built-in recording feature, you will have an accurate record of user interactions. After capturing an error, you can simply go to the web-based Replay Studio to replay the session and recreate the error with a single click. This feature removes the hassle of sifting through complex call stacks or lengthy logs in your bug-tracking efforts. Furthermore, by using the Feedback button, you can collect user feedback on visual, usability, or rendering problems, which will help you enhance the overall user experience. This all-encompassing strategy not only simplifies error management but also fosters better communication with users about possible issues, ensuring that their concerns are addressed promptly. Emphasizing user feedback further enriches the development process and contributes to a more polished final product.

What is Browsee?

This remarkable tool serves as a vital asset for obtaining valuable insights into user behavior on your website, streamlining the identification of customer obstacles. Featuring tools such as Session Recordings, Heatmaps, Funnels, and Feedback Forms, it allows for a comprehensive visual representation of user interactions on your platform. You can easily identify specific challenges users face during their navigation, whether they stem from frustration, confusion, or a general lack of direction. Furthermore, the platform provides the capability to completely mask any textual content on a page, enabling the recreation of user journeys through anonymized recordings. Significantly, Browsee automatically filters out sensitive input fields, including passwords, emails, and phone numbers, ensuring privacy is maintained during recordings. Additionally, it honors Do Not Track settings in web browsers and adheres to EU GDPR standards. The system is highly adaptable, allowing you to choose which elements to monitor or disregard, and it offers the ability to prioritize pages based on your current requirements. You can also segment sessions according to various factors, such as referral sources, UTM parameters, CSS elements, devices, geographic locations, and much more. By organizing sessions into specific segments, you can effectively keep track of errors and user sentiments, ultimately enhancing your capacity to refine user experience over time. This holistic strategy guarantees that you are thoroughly prepared to analyze and elevate user engagement on your website, ensuring a more satisfying experience for your visitors. Embracing such a tool can lead to significant improvements in how users interact with your content.

Media

Media

Integrations Supported

Drift
Google Analytics
Google Chrome
Google Tag Manager
Intercom
Shopify
WordPress
tawk.to

Integrations Supported

Drift
Google Analytics
Google Chrome
Google Tag Manager
Intercom
Shopify
WordPress
tawk.to

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bryntum

Date Founded

2009

Company Location

Sweden

Company Website

therootcause.io

Company Facts

Organization Name

Browsee

Date Founded

2019

Company Location

India

Company Website

browsee.io

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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