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What is Roots HCM?

We are thrilled to announce ‘Monti’ as our exceptional employee of the month! With a constant readiness to lend a helping hand, ‘Monti’ is not only engaging in conversation but also provides a wealth of how-to videos and articles for immediate answers to your questions. This quick learner actively listens to user feedback, making him well-prepared to efficiently handle your upcoming queries or requests—fantastic work, ‘Monti’! Our 24/7 support system ensures that we cater to your users’ needs at any time, no matter where they are located in the world. Simply submit your request, and a dedicated member of our customer success team will be ready to assist you or your users in a timely manner! Each of our service packages comes with a complimentary setup kit that includes a set of premium processes informed by global expertise while being tailored to local needs, ensuring you’re up and running swiftly. You will also be assigned a customer experience agent with deep knowledge in human capital management, who will guide you through every phase of the process for a seamless transition. This efficient setup plan is specially designed to launch you within just a few hours, enabling you to concentrate on what is truly important for your success! With our commitment to excellence, we look forward to supporting you every step of the way.

What is Chatty?

Chatty redefines ecommerce customer engagement by providing an AI-first chat platform that focuses on sales growth, not just automation. Unlike traditional chat tools, it instantly learns your product catalog, policies, and pricing—ready to sell within a single night. Its AI doesn’t just answer questions; it reads browsing behavior, tracks purchase history, and identifies what customers are most likely to buy. During live chats, Chatty suggests complementary products, finds upsell opportunities, and nudges customers toward conversions. This makes it not just a support tool but a true digital sales assistant working 24/7, with no breaks or downtime. With powerful built-in features like a shared inbox, omnichannel support, and a self-service help center, it streamlines customer operations while increasing sales. Chatty is simple to set up—no coding required—and integrates seamlessly with the tools merchants already use. Results speak for themselves: merchants have seen over $1M in assisted revenue, 20% chat-to-sale ratios, and AI resolution rates of 95%. Whether your store is new or scaling fast, Chatty offers both free and pro plans to match your growth needs. By blending AI intelligence, automation, and sales-first design, Chatty ensures ecommerce businesses turn every conversation into a growth opportunity.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Roots HCM

Company Location

Jordan

Company Website

rootshcm.com

Company Facts

Organization Name

Avada

Company Website

meetchatty.com

Categories and Features

HCM

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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