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What is Rossware?

Transform your business processes with an all-encompassing Windows-based solution that simplifies job and customer management, tracks your team's time and resources, and evaluates your business performance. Say goodbye to disorganized sticky notes; our software expertly manages input, tracking, messaging, and processing for all incoming calls, converting them effortlessly into scheduled tasks. You can effectively oversee customer relationships, monitor active jobs, and retrieve both job statuses and customer histories with ease. The tailored map of your service region enables you to visualize the locations and timing of each assignment, with technician routes presented in a straightforward, color-coded format. Moreover, our planner view mimics a calendar layout, providing a user-friendly summary of your technicians' daily itineraries. You can also maintain your preferred inventory levels, keep an eye on stocked materials, and manage specialized items, ensuring that custom order parts are always on hand for particular tasks. This comprehensive approach not only streamlines your operations but also enhances your team's productivity and service quality. With all these features, your business is poised for growth and success in an increasingly competitive market.

What is Field Harmony?

Forget about expensive hardware and complex upgrades; our user-friendly appliance repair management solution caters to both your office and field operations. Effortlessly manage your finances since many alternatives neglect payment tracking, allowing you to concentrate on enhancing profitability. There's no requirement for extra hardware; you can simply utilize your own mobile devices and computers. With our mobile app pre-installed, all you need is a web browser on your phone or tablet to begin your journey. We are committed to providing support—feel free to reach out via calls, messages, chats, or texts, as we are eager to understand your requirements. Field Harmony equips even the most modest field service businesses with features that were traditionally available only to larger corporations. Numerous successful small enterprises start with talented artisans who are passionate about their work. Yet, as these businesses grow, keeping accountability can often turn into a hurdle. Field Harmony enhances every aspect of your operations, ensuring seamless management. Sign up today to regain command over your business and witness its flourishing! Moreover, our platform undergoes regular updates driven by user feedback, ensuring it adapts to the continually changing needs of businesses. Your success is our priority, and we are excited to partner with you on this journey.

Media

Media

Integrations Supported

QuickBooks Online
ServiceBench

Integrations Supported

QuickBooks Online
ServiceBench

API Availability

Has API

API Availability

Has API

Pricing Information

$150 per month
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rossware

Company Location

United States

Company Website

www.rossware.com

Company Facts

Organization Name

Field Harmony

Company Website

www.fieldharmony.com

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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