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What is Ruby?

Ruby is designed to manage your incoming calls and engage with visitors on your website, allowing you to focus on growing your business effectively. We remain available at all times, never taking sick days or vacations, which means we are always ready to assist you. Whether you require full-time support or occasional help, Ruby’s virtual receptionists are equipped to elevate every customer interaction. Functioning as a seamless extension of your own team, Ruby offers a comprehensive range of services including call answering, routing, transferring, customer intake, and message delivery, all included in your package. You can easily direct calls to Ruby, transfer them to yourself, or route them to any specified number through our convenient call forwarding feature. With just a tap, you can have us hold calls for you or designate Ruby as your backup, stepping in only when you are unavailable. You can also effortlessly keep our receptionists updated with your preferred answering guidelines via the status function, synchronize Ruby’s call management with your daily agenda using calendar integration, and specify any messages you wish us to communicate to your callers, ensuring a personalized communication experience. By opting for Ruby, you are not merely acquiring a service; you are establishing a committed partnership focused on enhancing your customer interactions and ensuring smooth communication at all times. Our goal is to help you build stronger relationships with your clients while you dedicate your energy to other important aspects of your business.

What is AnswerForce?

AnswerForce serves as your reliable voice whenever you require assistance, enabling your business to thrive by managing every incoming call with a blend of professionalism, charm, and efficiency. Our virtual receptionists are on standby around the clock, which allows you to prioritize what truly matters: your customers. Even when you're unavailable, our team is ready to answer your calls, providing you with comprehensive reports that contain essential insights. Each caller will be warmly greeted by our approachable receptionists, who can seamlessly connect you or your team based on your specific call handling preferences. In addition, our proficient receptionists will take care of scheduling appointments and sending timely reminders as needed. With the expert assistance of AnswerForce, you can effectively capture and qualify leads, freeing you to concentrate on expanding your business. Plus, our bilingual answering service ensures that a caring and professional voice reaches a broader audience, enhancing customer satisfaction and engagement. This multifaceted support not only boosts your operational efficiency but also enhances your brand's reputation in the marketplace.

Media

Media

Integrations Supported

Advanced Email Parser
Aserto
BypassCaptcha.com
Coverity Static Analysis
Dash
DataGrip
E2B
EditPlus
Gemma 2
GitHub Advanced Security
IPLocate
Notepad++
Parasoft
PostgresML
WithoutBG

Integrations Supported

Autotask PSA
Encircle
Google Analytics
Slack
improveit! 360

API Availability

API Availability

Pricing Information

$349 per month

Pricing Information

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

Ruby Receptionists

Company Location

United States

Company Website

www.ruby.com

Company Facts

Organization Name

AnswerForce

Company Location

United States

Company Website

www.answerforce.com

Categories and Features

Answering Services

Not specified

Legal Answering

Not specified

Live Chat

Not specified

Virtual Receptionist

Not specified

Categories and Features

Answering Services

Not specified

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking

Managed Live Chat

Not specified

Virtual Receptionist

Not specified

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