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What is Ruby?

Ruby is designed to manage your incoming calls and engage with visitors on your website, allowing you to focus on growing your business effectively. We remain available at all times, never taking sick days or vacations, which means we are always ready to assist you. Whether you require full-time support or occasional help, Ruby’s virtual receptionists are equipped to elevate every customer interaction. Functioning as a seamless extension of your own team, Ruby offers a comprehensive range of services including call answering, routing, transferring, customer intake, and message delivery, all included in your package. You can easily direct calls to Ruby, transfer them to yourself, or route them to any specified number through our convenient call forwarding feature. With just a tap, you can have us hold calls for you or designate Ruby as your backup, stepping in only when you are unavailable. You can also effortlessly keep our receptionists updated with your preferred answering guidelines via the status function, synchronize Ruby’s call management with your daily agenda using calendar integration, and specify any messages you wish us to communicate to your callers, ensuring a personalized communication experience. By opting for Ruby, you are not merely acquiring a service; you are establishing a committed partnership focused on enhancing your customer interactions and ensuring smooth communication at all times. Our goal is to help you build stronger relationships with your clients while you dedicate your energy to other important aspects of your business.

What is Face For Business?

We go beyond the typical call answering service, fully recognizing that every business possesses unique requirements that demand customized solutions. To kick off our partnership, we engage in a detailed analysis of your specific needs, which sets the stage for us to deliver optimal support. By focusing on your objectives, we align our offerings in a way that bolsters your operational efficiency. From managing messages and routing calls to the right contacts to developing bespoke scripts that work in harmony with your existing team, we aim to provide holistic assistance. Furthermore, we take care of diary management and appointment scheduling, which helps simplify your daily operations. Our intuitive app allows for immediate access to your messages, ensuring you remain in touch at all times. Acknowledging that busy staff may miss calls, we employ skilled PAs who handle inquiries gracefully, thus enhancing the customer experience significantly. Ultimately, our commitment lies in being an essential part of your team, prepared to evolve alongside your business. We believe that together, we can foster growth and success in a dynamic marketplace.

Media

Media

Integrations Supported

BlueFlag Security
BuildVu
BypassCaptcha.com
CodeFactor
Contrast Security
Coverity Static Analysis
Flockport
Gemma 2
GitHub Advanced Security
IPLocate
NGINX Unit
Notepad++
Parse
Squish
Styleguidist
Synadia
WithoutBG
ZeroPath
bolt.diy

Integrations Supported

BlueFlag Security
BuildVu
BypassCaptcha.com
CodeFactor
Contrast Security
Coverity Static Analysis
Flockport
Gemma 2
GitHub Advanced Security
IPLocate
NGINX Unit
Notepad++
Parse
Squish
Styleguidist
Synadia
WithoutBG
ZeroPath
bolt.diy

API Availability

Has API

API Availability

Has API

Pricing Information

$349 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ruby Receptionists

Company Location

United States

Company Website

www.ruby.com

Company Facts

Organization Name

Face For Business

Company Location

United Kingdom

Company Website

ffb.co.uk

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

Verbatim Reviews & Ratings

Verbatim

Verbatim Telephone Answering Service