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What is Ruby?

Ruby is designed to manage your incoming calls and engage with visitors on your website, allowing you to focus on growing your business effectively. We remain available at all times, never taking sick days or vacations, which means we are always ready to assist you. Whether you require full-time support or occasional help, Ruby’s virtual receptionists are equipped to elevate every customer interaction. Functioning as a seamless extension of your own team, Ruby offers a comprehensive range of services including call answering, routing, transferring, customer intake, and message delivery, all included in your package. You can easily direct calls to Ruby, transfer them to yourself, or route them to any specified number through our convenient call forwarding feature. With just a tap, you can have us hold calls for you or designate Ruby as your backup, stepping in only when you are unavailable. You can also effortlessly keep our receptionists updated with your preferred answering guidelines via the status function, synchronize Ruby’s call management with your daily agenda using calendar integration, and specify any messages you wish us to communicate to your callers, ensuring a personalized communication experience. By opting for Ruby, you are not merely acquiring a service; you are establishing a committed partnership focused on enhancing your customer interactions and ensuring smooth communication at all times. Our goal is to help you build stronger relationships with your clients while you dedicate your energy to other important aspects of your business.

What is Lita?

Meet Lita, a Ruby-powered chatbot tailored for your organization's communication platform, designed to boost productivity while adding a touch of fun. By simplifying tedious, time-consuming, and error-prone tasks into easy commands, Lita enables users to interact with business operations through a chat-based interface, promoting transparency and ongoing awareness within teams. The friendly nature of this robotic companion helps foster relationships and encourages a lively community spirit among colleagues. Developed using Ruby—a flexible and approachable programming language—Lita is open-source, with its code available on GitHub for anyone to investigate. Users can effortlessly add existing plugins or design their own to enhance Lita's capabilities, ensuring it caters to the specific needs of any organization. Adopting Lita not only optimizes workflows but also infuses the workplace with delightful interactions, making it an invaluable addition to any team. Additionally, the ongoing community support surrounding Lita ensures continuous improvement and innovation, keeping it relevant and effective for all users.

Media

Media

Integrations Supported

2Captcha
Advanced Email Parser
Amazon Q
Aserto
Claude Sonnet 4.5
Contrast Security
E2B
E6 TRITIUM
Flockport
Fuzzapi
Gemma 2
GitHub Advanced Security
Homebrew
IPLocate
June
Masto.host
Queue-Fair
Raftt
Squish
TinyPNG

API Availability

API Availability

Pricing Information

$349 per month

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

Ruby Receptionists

Company Location

United States

Company Website

www.ruby.com

Company Facts

Organization Name

Lita

Company Website

github.com/litaio/lita

Categories and Features

Answering Services

Not specified

Legal Answering

Not specified

Live Chat

Not specified

Virtual Receptionist

Not specified

Categories and Features

Chatbot

Not specified

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