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What is Run a Call?

Run a Call is a comprehensive HVAC management solution tailored for residential companies earning between $1 million and $5 million in revenue. This innovative system simplifies operational processes by consolidating various platforms such as ServiceTitan, Jobber, Housecall Pro, and FieldEdge into one unified service with a flat monthly fee, eliminating the need for per-seat charges, complex contracts, and termination fees. Key features include: • A 24/7 AI Receptionist that guarantees every incoming call is answered and appointments are scheduled before the call concludes. • A user-friendly dispatch system with drag-and-drop reassignment capabilities that take travel times into account. • Immediate on-site estimates presented as Good/Better/Best options, facilitating quick customer approvals. • A smooth transition from job completion to invoicing, retaining records from the initial sale through to payment, along with automatic integration into QuickBooks. • An attractive price book showcasing Good/Better/Best choices, complete with images available on the service vehicle. • Efficient membership management through the Comfort Club, easily viewed on a single screen with features like auto-renewal and text-to-pay functionality. • A fully functional mobile app that works offline, ensuring service technicians have access to all necessary tools while on the job. • Robust client communication tools that unify calls, texts, and emails, all associated with the customer's address. The pricing model is simple: a monthly fee of $499, with the first 25 founding shops enjoying an exclusive rate of $199 per month for life, plus an optional AI Receptionist add-on available for an additional $99 per month and a premium setup service included at no extra charge. This makes Run a Call a compelling choice for HVAC businesses striving to streamline their operations and enhance customer interactions while benefiting from straightforward pricing. Additionally, the all-in-one system encourages businesses to focus more on service quality rather than administrative burdens.

What is Ascend?

Ascend integrates five crucial workflows that agencies typically utilize on a weekly basis—forms, databases, pages, time tracking, and invoicing—into one cohesive workspace. Instead of juggling various tools like Notion, Tally, Calendly, Toggl, and FreshBooks, you can oversee the entire client journey within a single streamlined system that ensures data consistency across all functions. When a client submits an intake form, their details are automatically integrated into your database. Each entry can be viewed as a detailed page that includes notes, files, sub-tasks, and a built-in timer for tracking hours. The time logged is instantly reflected in an invoice generated from that same entry, removing the need for cumbersome CSV exports or the repetitive task of copying and pasting between different software. This innovative platform is designed specifically for independent consultants and small agency studios that operate on an hourly billing or retainer basis. You can start with a free tier, then opt for the Solo plan priced at $19 per month or the Studio plan at $49 monthly, both of which come without extra user fees. There is also a 30-day free trial for the paid plans, which does not require a credit card to sign up, providing an excellent opportunity to test the platform's capabilities without any financial commitment. The ease of consolidating these workflows can significantly streamline your business operations, allowing you to focus more on serving your clients effectively.

Media

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Media

Integrations Supported

Gmail
Microsoft SMTP Service
Notion

Integrations Supported

Gmail
Microsoft SMTP Service
Notion

API Availability

Has API

API Availability

Has API

Pricing Information

$499 per shop flat fee
Free Trial Offered?
Free Version

Pricing Information

$19/month
Ascend uses flat pricing — no per-seat cost for solo operators.

Forms Free — $0
Client intake and lead-capture forms. Up to 3 active forms and 50 submissions per month, viewed in-app and exported to CSV. Docs and community support.

Solo — $19/month ($190/year, two months free)
Everything needed to run client work from first task to paid invoice: Inbox, Pages, Databases, Contacts, time tracking, branded invoicing, Forms and Dashboards, AI Advisor and Assistant, full API and MCP access, and Gmail/Outlook integration. One seat, 1M AI tokens per month. Email support.

Studio — $49/month ($490/year, two months free)
Everything in Solo, plus team roles and permissions, real-time co-editing, team chat, access groups, a 7-year compliance-grade audit log, and 5M AI tokens shared across seats. Up to 3 seats included; additional seats are $19/seat per month. Priority email support.

Free trial: 30 days, no credit card required, with all Solo features unlocked. If you do not upgrade, the account moves to the Forms Free plan and your data is retained. Annual billing saves two months on Solo and Studio.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Runacall, Inc

Date Founded

2026

Company Location

United States

Company Website

runacall.com

Company Facts

Organization Name

Optivation

Company Location

New Zealand

Company Website

www.optivation.io

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

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