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What is Runframe?

Runframe provides a specialized solution for incident management and on-call scheduling tailored for engineering teams, fully integrated into Slack. By simply typing the command /incident, teams can swiftly declare incidents, prompting Runframe to generate a dedicated channel, assign responders, and maintain a thorough log of all actions taken. Additionally, the platform supports on-call rotations along with escalation policies that alert the right person if a response is not received. To boost operational effectiveness, it tracks analytics such as MTTR, MTTA, and on-call equity, while post-incident assessments leverage automatically generated timelines for in-depth analysis. This structured approach ensures that teams not only learn from previous incidents but also enhance their response strategies over time, fostering a culture of continuous improvement and resilience. Ultimately, Runframe empowers engineering teams to manage crises more effectively and refine their operational practices.

What is HxGN OnCall Analytics?

The HxGN OnCall Analytics suite provides law enforcement, fire services, emergency medical teams, and dispatch centers with sophisticated tools for data visualization and analytics, allowing for the generation of evidence-based reports and improved communication channels. This platform effectively transforms knowledge into actionable insights, addressing challenges linked to raw, unstructured, incomplete, or inaccurate data by converting it into valuable reports that inform decision-making. By offering agencies the opportunity to view their data from innovative angles, HxGN OnCall Analytics enhances performance evaluation, resource distribution, and operational effectiveness. Its intuitive software package aggregates data into a single, trustworthy source, enabling staff at all levels to confront complex business issues and make better-informed decisions. Moreover, by simplifying complex data into understandable reports and dashboards, agencies can investigate, analyze, and modify their strategies, leading to improved decision-making and comprehensive analysis. Furthermore, the capability to produce clear and accessible reports not only boosts public trust but also promotes transparency in interactions with the community. Ultimately, by harnessing these insights, organizations can significantly bolster their overall public safety initiatives, establishing a stronger connection with the community they serve. This comprehensive approach ensures that agencies remain responsive and accountable, ultimately enhancing their effectiveness.

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Integrations Supported

Slack

Integrations Supported

API Availability

API Availability

Pricing Information

$15/user/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Runframe

Date Founded

2025

Company Website

runframe.io

Company Facts

Organization Name

Hexagon AB

Company Location

Sweden

Company Website

hexagon.com/products/hxgn-oncall-analytics

Categories and Features

Incident Management

Not specified

Categories and Features

Crime Analytics

Not specified

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