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What is Runnr.ai?

Runnr.ai introduces a cutting-edge conversational AI platform tailored for the hospitality industry, designed to enhance and automate guest communication from booking through to checkout. By integrating effortlessly with various property management systems and hospitality software, Runnr.ai enables proactive messaging via channels like WhatsApp and SMS, achieving an impressive 98% open rate and a 65% engagement rate among guests. Additionally, the platform supports real-time translation in over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in their own, thereby eliminating language barriers and enhancing guest satisfaction significantly. Runnr.ai also provides a unified inbox that consolidates all guest interactions from diverse platforms—such as WhatsApp, SMS, Booking.com, and webchat—into a single, intuitive interface, which simplifies communication and reduces the need for lengthy phone calls and emails. This comprehensive strategy not only streamlines the experience for guests but also optimizes operational efficiency for hotel personnel, fostering a more harmonious environment. Ultimately, Runnr.ai represents a significant advancement in how hospitality businesses can connect with and serve their clientele effectively.

What is Altitude?

Altitude functions as an all-encompassing smart hotel system that optimizes operational efficiency, providing you with the vital resources needed for triumph. Our core mission is centered around empowerment, working to minimize the need for manual management, which allows the hospitality industry to strive for excellence in every aspect of their operations. We firmly believe that true success is not dependent on lavish features; instead, it stems from delivering affordable solutions that attract visitors, promote growth, and are easy to oversee. Unlock new possibilities for your business with intuitive solutions that empower guests to tailor their experiences while staying with you. By enabling guests to enhance their visits through upselling, cross-selling, service ordering, and direct bookings, additional revenue streams can be developed effectively. Communicate effortlessly with your guests through real-time tools such as SMS messages, push notifications, and service request orders. Our contactless mobile and web portal solutions ensure that guests can explore your hotel seamlessly, even before they arrive, making them feel connected and informed from the onset of their journey. Furthermore, these innovative tools help cultivate enduring relationships, ultimately boosting guest satisfaction and loyalty while fostering a welcoming environment.

Media

Media

Integrations Supported

Booking.com
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
Flexkeeping
GuestCompass
Lighthouse
OPERA Cloud PMS
RMS POS
Shiji Daylight PMS
Stayntouch PMS
WhatsApp
apaleo

Integrations Supported

CROSS-CRM
Hapi
Protel Cloud PMS
RMS Cloud
Stripe
SwiftPOS
Video RTC

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Runnr.ai

Date Founded

2022

Company Location

The Netherlands

Company Website

runnr.ai/

Company Facts

Organization Name

Altitude

Date Founded

2019

Company Location

New Zealand

Company Website

www.altitudehq.com

Categories and Features

Conversational AI

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
Employee Management
Extended Stay
Front Office Management
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Vacation Rental

Hotel Management

Not specified

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