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What is Runnr.ai?
Runnr.ai introduces a cutting-edge conversational AI platform tailored for the hospitality industry, designed to enhance and automate guest communication from booking through to checkout. By integrating effortlessly with various property management systems and hospitality software, Runnr.ai enables proactive messaging via channels like WhatsApp and SMS, achieving an impressive 98% open rate and a 65% engagement rate among guests. Additionally, the platform supports real-time translation in over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in their own, thereby eliminating language barriers and enhancing guest satisfaction significantly. Runnr.ai also provides a unified inbox that consolidates all guest interactions from diverse platforms—such as WhatsApp, SMS, Booking.com, and webchat—into a single, intuitive interface, which simplifies communication and reduces the need for lengthy phone calls and emails. This comprehensive strategy not only streamlines the experience for guests but also optimizes operational efficiency for hotel personnel, fostering a more harmonious environment. Ultimately, Runnr.ai represents a significant advancement in how hospitality businesses can connect with and serve their clientele effectively.
What is DigitalGuest?
We are excited to unveil a holistic guest experience platform that covers every aspect of the guest journey, starting from the planning phase and continuing through to the end of their visit, all conveniently available via a single web application. This adaptable platform effectively combines a variety of services, such as dining options, transportation services, food delivery, local attractions, bike rentals, and additional booking solutions, ensuring everything is consolidated in one easily navigable space. Consequently, guests will have instant access to all the necessary tools for their trip right at their fingertips. They can check in prior to arrival and acquire vital information about their stay well before entering the premises, which heightens their anticipation for the upcoming experience. To facilitate restaurant bookings and a range of leisure activities, various software tools can be seamlessly integrated into the DigitalGuest platform simply by inserting the relevant software links behind the designated buttons. Additionally, to broaden the scope of services and enhance the functionality of DigitalGuest across different sectors, we have incorporated an open API. At any stage of their journey, guests are empowered to effortlessly retrieve all essential information related to their stay, guaranteeing a seamless and pleasurable experience from beginning to end. This forward-thinking strategy not only improves guest satisfaction but also optimizes the management processes for hospitality providers, resulting in a win-win situation for all involved. Ultimately, this platform represents a significant step forward in redefining how guests interact with their accommodations and the surrounding area.
Integrations Supported
Clock PMS+
Guestline
Mews
OPERA Cloud PMS
Stayntouch PMS
apaleo
Booking.com
Cloudbeds
FLEXIPASS
GuestCompass
Integrations Supported
Clock PMS+
Guestline
Mews
OPERA Cloud PMS
Stayntouch PMS
apaleo
Booking.com
Cloudbeds
FLEXIPASS
GuestCompass
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€1 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Runnr.ai
Date Founded
2022
Company Location
The Netherlands
Company Website
runnr.ai/
Company Facts
Organization Name
DigitalGuest
Company Location
Denmark
Company Website
digitalguest.com
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant