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What is Runnr.ai?
Runnr.ai introduces a cutting-edge conversational AI platform tailored for the hospitality industry, designed to enhance and automate guest communication from booking through to checkout. By integrating effortlessly with various property management systems and hospitality software, Runnr.ai enables proactive messaging via channels like WhatsApp and SMS, achieving an impressive 98% open rate and a 65% engagement rate among guests. Additionally, the platform supports real-time translation in over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in their own, thereby eliminating language barriers and enhancing guest satisfaction significantly. Runnr.ai also provides a unified inbox that consolidates all guest interactions from diverse platforms—such as WhatsApp, SMS, Booking.com, and webchat—into a single, intuitive interface, which simplifies communication and reduces the need for lengthy phone calls and emails. This comprehensive strategy not only streamlines the experience for guests but also optimizes operational efficiency for hotel personnel, fostering a more harmonious environment. Ultimately, Runnr.ai represents a significant advancement in how hospitality businesses can connect with and serve their clientele effectively.
What is Duve?
The cutting-edge digital hospitality solution available today elevates your craft to unprecedented heights. Our comprehensive platform empowers hospitality professionals to enhance their performance, maximize profitability, and strengthen their brand, all from a single interface. We focus on creating enjoyable, personalized, and unforgettable experiences for our guests. By automating tedious tasks, you can dedicate your time and energy to what truly matters—your guests. Duve is designed to ensure guests enjoy a remarkable experience, ultimately driving up your revenue. The platform delivers perfectly timed offers that highlight all of your services in a straightforward and personal manner. With Duve, communication is streamlined to be smart, adaptable, and welcoming, which not only enriches the guest experience but also simplifies interactions for both you and your patrons. As a result, you will see an increase in guest satisfaction and loyalty, paving the way for long-term success in your establishment.
Integrations Supported
Booking.com
Clock PMS+
Cloudbeds
Mews
AbodeBooking
Elina
Flexkeeping
Hostaway
Lavanda
Little Hotelier
Integrations Supported
Booking.com
Clock PMS+
Cloudbeds
Mews
AbodeBooking
Elina
Flexkeeping
Hostaway
Lavanda
Little Hotelier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€5 per room per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Runnr.ai
Date Founded
2022
Company Location
The Netherlands
Company Website
runnr.ai/
Company Facts
Organization Name
Duve
Date Founded
2015
Company Location
Israel
Company Website
duve.com
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management