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What is Runnr.ai?
Runnr.ai introduces a cutting-edge conversational AI platform tailored for the hospitality industry, designed to enhance and automate guest communication from booking through to checkout. By integrating effortlessly with various property management systems and hospitality software, Runnr.ai enables proactive messaging via channels like WhatsApp and SMS, achieving an impressive 98% open rate and a 65% engagement rate among guests. Additionally, the platform supports real-time translation in over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in their own, thereby eliminating language barriers and enhancing guest satisfaction significantly. Runnr.ai also provides a unified inbox that consolidates all guest interactions from diverse platforms—such as WhatsApp, SMS, Booking.com, and webchat—into a single, intuitive interface, which simplifies communication and reduces the need for lengthy phone calls and emails. This comprehensive strategy not only streamlines the experience for guests but also optimizes operational efficiency for hotel personnel, fostering a more harmonious environment. Ultimately, Runnr.ai represents a significant advancement in how hospitality businesses can connect with and serve their clientele effectively.
What is Planet Interactive TV?
Elevate your hospitality offerings by integrating state-of-the-art technology that enriches guest experiences while driving revenue growth, featuring high-speed internet, a diverse selection of TV shows and movies, digital signage, and robust conference management solutions. With Planet Interactive TV, guests can indulge in their preferred TV programming while enjoying additional functionalities such as online shopping, tailored content recommendations, and unique promotions, all from their own room. Planet provides a comprehensive 360° internet solution specifically designed for the hospitality industry, equipping you with essential tools like secure authentication portals for credit card transactions and personalized welcome-back messages to enhance guest interactions. By leveraging digital signage in communal spaces or on in-room screens, you can improve brand visibility by sharing key updates and spotlighting exclusive offers. Furthermore, should you encounter difficulties in managing conference attendees or collecting valuable insights, our innovative solutions stand ready to support your needs. Our technology not only significantly enriches the guest experience but also enhances operational efficiency, ensuring a seamless experience across your entire establishment. Ultimately, investing in these advanced solutions sets your hospitality property apart from the competition and positions it for sustained success.
Integrations Supported
Booking.com
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Lodgegate
Integrations Supported
Booking.com
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Lodgegate
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Runnr.ai
Date Founded
2022
Company Location
The Netherlands
Company Website
runnr.ai/
Company Facts
Organization Name
Planet
Date Founded
1985
Company Location
Ireland
Company Website
www.weareplanet.com/hotel-networking
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant