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What is Runsight?

RunSight is an innovative application designed to enhance running analytics and goal management, specifically aimed at empowering athletes to refine their training through insightful data, structured metrics, and visual feedback. By providing a thorough overview of runners' performance, this platform combines detailed statistics, trend analyses, and intuitive dashboards, making it easy for users to grasp their progress over time. Emphasizing clarity and motivation, it features sleek visual displays and metric cards that condense critical information, such as distance trends, overall statistics, and performance habits, into actionable insights. Users have the ability to set specific goals and monitor their consistency, which aids in maintaining accountability as they prepare for races or develop a steady running routine. With continuous updates that enhance user interface designs, expand the variety of metrics, and offer deeper analytical insights, RunSight guarantees that users can access increasingly comprehensive information about their running journey, promoting ongoing growth and accomplishment. Moreover, this application is tailored to meet the unique needs of each athlete, fostering customized training experiences while inspiring each user to push their limits and achieve their personal best.

What is Klaus?

Rapidly expanding companies such as Epic Games, Hopin, and Wistia leverage Klaus to enhance agent capabilities and foster more positive customer interactions. ✨ Users of Klaus have experienced: - A remarkable 70% reduction in time spent on quality control - An increase in customer satisfaction (CSAT) exceeding 10% - A doubling in the speed of onboarding new agents ✨ Our fantastic features include: - Automation and scalability for quality assurance - The ability to rate and provide feedback on conversations - Customizable rating categories and scales - Swift onboarding processes for new support representatives - AI-driven identification of meaningful conversations - Automated goal assignments and tracking - Targeted coaching with accuracy - Filtering conversations by complexity, sentiment, CSAT, and more - Agent-specific filters for volume, sentiment, and CSAT With Klaus, you can dive deep into data insights while also gaining a broader perspective through visual representations. As a comprehensive solution, Klaus serves as your go-to resource for training and enhancement, ensuring your teams are equipped for success.

Media

Media

Integrations Supported

Git
YAML

Integrations Supported

Aircall
Assembled
CallHippo
Dixa
Freshdesk
Front
Geckoboard
Help Scout
Intercom
Kayako
LiveAgent
LiveChat
Pandium
Salesforce Agentforce Service
Wix Answers
Zendesk
elevio

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Version

Pricing Information

All plans have unlimited team size and are billed per user in the workspace.

All plans include:
Integrations with 17 help desk software and CRMs
Roles for different review setups
5-star email and chat support
OAuth via Google and Slack
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Runsight

Company Location

United States

Company Website

runsight.ai/

Company Facts

Organization Name

Klaus

Date Founded

2018

Company Location

Estonia / Remote

Company Website

klausapp.com

Categories and Features

AI Agents

Not specified

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring
Feedback Collection

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Surveys & Feedback

Customer Success

Customer Engagement

Help Desk

Not specified

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