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What is SAASFE?

SAASFE offers an integrated platform designed for collecting ideas, creating roadmaps, and managing requests with ease. It allows you to gather user feedback, suggestions, and feature requests directly from your clientele. You have the ability to develop a product roadmap that delineates the future vision and strategic direction of your offerings over time. Furthermore, a changelog feature keeps your users updated with the latest modifications to your product. Gaining customer insights is vital for a business's prosperity, as they effectively steer your brand's growth. Users can engage by voting on the feature suggestions they deem most significant, enabling companies to focus on what truly matters. Administrators gain from a detailed dashboard that aggregates all feedback and proposals, simplifying the process of accessing and analyzing this information. Choose the growth strategy that aligns best with your business objectives and ensure that you prioritize initiatives based on popular customer input. By maintaining full transparency, you can share your development journey, which helps build trust and engagement within your user community. This collaborative method not only improves the product but also fortifies customer relationships, ultimately fostering a loyal customer base. The emphasis on user participation ensures that the product evolves in a direction that resonates with its audience.

What is Harvestr?

Harvestr operates as a collaborative hub for product management, empowering teams to make informed choices regarding their roadmaps through the use of customer insights and data. The platform features vital tools for managing customer feedback, prioritizing opportunities, and creating comprehensive product roadmaps. It integrates effortlessly with a variety of customer feedback and data platforms such as Zendesk, Intercom, Salesforce, and Slack. Tailored by product managers for their fellow professionals, Harvestr enables the aggregation of product feedback from numerous tools and channels, accommodating large-scale operations. This streamlined approach not only conserves precious time but also provides a deep understanding of customer needs. The centralized system supports effective product prioritization based on trustworthy customer data, ensuring that teams can address the most urgent concerns in a timely manner. Additionally, it plays a significant role in keeping the backlog organized and clutter-free. By involving both customers and team members, Harvestr highlights the importance of their contributions while also giving stakeholders clear insights into the developing product roadmap. Ultimately, this approach cultivates a collaborative atmosphere that significantly boosts the efficiency of the product development process, fostering stronger connections and improved communication among all parties involved.

Media

Media

Integrations Supported

Figma
Freshdesk
GitHub
GitLab
Google Chrome
Intercom
Jira
Salesforce
Screeb
Slack
Trello
Zapier
Zendesk

Integrations Supported

Figma
Freshdesk
GitHub
GitLab
Google Chrome
Intercom
Jira
Salesforce
Screeb
Slack
Trello
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

$39 per editor per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SAASFE

Date Founded

2021

Company Location

United States

Company Website

saasfe.com

Company Facts

Organization Name

Harvestr

Date Founded

2018

Company Location

France

Company Website

harvestr.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Feature Management

A/B Testing
Entitlement Management
Feature Alerts
Feature Flag / Toggle
Feature Rollout Management
KPI Monitoring
Kill Switch
Multivariate Testing
Product Experimentation
Whitelist Creation

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

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