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What is SALESmanago?

SALESmanago offers comprehensive solutions that tackle the essential challenges faced by contemporary eCommerce businesses by identifying website visitors, analyzing their online activities and transactions, and leveraging its AI hyper-personalization engine to enhance customer experience and provide meticulously customized offers throughout the entire customer journey across various marketing channels. This software does not require any coding skills, making it accessible to organizations of all sizes and simplifying the integration process. Users benefit from extensive support that includes educational resources and guidance from Customer Success advisors, ensuring that everyone can find the ideal solution from the diverse range of SALESmanago offerings. Among the innovative AI-driven features we provide are: complete website personalization, dynamic one-to-one email marketing, multichannel abandoned cart recovery, AI-enhanced product recommendations across all platforms, loyalty programs, a search engine turbocharger, progressive profiling, an ABX testing engine, an eCommerce dashboard, a workflow generator, and a total of 650 additional features specifically designed for eCommerce and B2C enterprises. This extensive suite of tools empowers businesses to optimize their operations and engage more effectively with their customers.

What is Comarch Loyalty Marketing Platform?

The Comarch Loyalty Marketing Platform represents a cutting-edge tool designed to enhance customer loyalty and engagement through versatile loyalty programs. Tailored for a diverse array of industries, this platform allows businesses to forge deeper relationships with their clientele by utilizing data insights and automation effectively. By employing the Comarch platform, organizations can design focused campaigns that align with individual customer preferences, thereby boosting retention rates and fostering brand loyalty. Among its notable features are marketing automation capabilities for seamless campaign oversight, pre-defined customer journeys that guarantee effortless interactions, and sophisticated personalization tools that respond to specific customer behaviors. Additionally, the platform harnesses AI-powered analytics to uncover valuable insights into customer patterns and trends. It also offers features like fraud detection and adaptable rewards systems, enabling businesses to provide significant incentives that promote repeat purchases. With three decades of proficiency in implementing intricate loyalty strategies, Comarch has partnered with some of the most prestigious global brands, including Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital, showcasing its ability to drive successful loyalty initiatives. This extensive experience underlines Comarch's commitment to helping businesses thrive in competitive marketplaces.

Media

Media

Integrations Supported

Magento
Microsoft Dynamics 365
Salesforce
Shopify
Apple Wallet
Bitrix24
EmailLabs
Focus Contact Center
Google Analytics
Google Wallet
HubSpot Customer Platform
Ninja Popups
Quickwork
Social WiFi
SurveyLab
VTEX
WhatsApp
WooCommerce
X (Twitter)
involve.me

Integrations Supported

Magento
Microsoft Dynamics 365
Salesforce
Shopify
Apple Wallet
Bitrix24
EmailLabs
Focus Contact Center
Google Analytics
Google Wallet
HubSpot Customer Platform
Ninja Popups
Quickwork
Social WiFi
SurveyLab
VTEX
WhatsApp
WooCommerce
X (Twitter)
involve.me

API Availability

Has API

API Availability

Has API

Pricing Information

0
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Benhauer

Date Founded

2011

Company Location

Poland

Company Website

salesmanago.com

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/trade-and-services/loyalty-marketing/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Nurturing

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Retargeting

A/B Testing
Audience Targeting
Behavioral Targeting
Conversion Tracking
Geo Targeting
Mobile Retargeting
Personalization
Recommendation Engine
Social Media Retargeting

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Categories and Features

Customer Engagement

The Comarch Loyalty Marketing Platform offers a comprehensive, AI-driven solution that helps companies enhance customer engagement by providing tailored experiences, encouraging continuous interactions, and instilling a sense of value at each point of contact. This adaptable platform allows organizations to gain a profound understanding of their clientele, engage them in significant ways, and foster enduring relationships. With features such as advanced personalization, gamification, tiered incentives, and in-depth customer analytics, Comarch equips businesses to refine their customer engagement tactics, ensuring that customers stay connected and eager to interact with the brand over time. By providing relevant and impactful experiences, and keeping customers inspired to engage with your brand, you can cultivate deeper and more sustainable relationships.

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

The Comarch Loyalty Marketing Platform elevates customer engagement by allowing brands to develop customized loyalty initiatives that align with individual tastes and preferences. Customers enjoy personalized incentives derived from their gathered data, ensuring that rewards are both meaningful and appealing. The platform includes gamification elements, fostering ongoing customer enthusiasm and participation in their loyalty experience. With its omnichannel features, customers can effortlessly engage with the brand across multiple platforms. Brands have the opportunity to create multi-tiered loyalty schemes, enabling users to monitor their advancement and understand how many points are required to achieve the next tier. This level of clarity motivates purchases and strengthens customer loyalty. Additionally, rewards can go beyond the usual offerings, incorporating discounts, vouchers, and even product giveaways. The Promotion Engine empowers brands to influence customer perceptions by providing various promotional options tailored to their specific objectives.

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

The Comarch Loyalty Marketing Platform is crafted to boost customer loyalty through tailored experiences. This comprehensive solution allows brands to effortlessly design, implement, and oversee loyalty initiatives that enhance customer retention and elevate Customer Lifetime Value (CLV). Driven by artificial intelligence, the platform empowers businesses to provide highly personalized promotions and offers that connect with individual customers. The Promotion Engine allows brands to create various promotional strategies based on customer behaviors across multiple channels. The vast rewards catalog, which is seamlessly integrated with external e-commerce systems, makes it easy for customers to choose and receive gifts. Additionally, it offers the option for customers to donate their loyalty points to charitable causes, adding a significant and altruistic dimension to the program. By gathering both zero-party and first-party data, the platform enables brands to scrutinize customer behaviors and customize their communications for optimal effect. Unique tiered systems inspire members to engage more actively.

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Retention

Comarch's AI-driven Marketing Loyalty Platform is crafted to enable companies to forge and nurture robust connections with their clientele through customized interactions, structured reward systems, gamified experiences, and insightful analytics. By integrating cutting-edge AI technologies with established loyalty methodologies, this platform allows businesses to cultivate an engaging and rewarding atmosphere that encourages repeat patronage. This solution includes a well-defined, tiered rewards framework that incentivizes customer loyalty and ongoing purchases. Customers have the flexibility to exchange their points for a range of rewards, including discounts, complimentary items, exclusive experiences, or tailored incentives. Additionally, the platform's gamification features provide a delightful and engaging experience for users, while the AI-driven personalization engine ensures that experiences are customized to individual preferences. Overall, Comarch's Loyalty Marketing Platform serves as a holistic approach to enhancing customer retention.

Customer Revenue Optimization (CRO)

Comarch’s Loyalty Marketing Platform, powered by artificial intelligence, equips brands with innovative resources to enhance customer engagement and foster sustained revenue growth through tailored experiences, forward-looking analytics, and state-of-the-art fraud protection. By improving customer interactions, boosting loyalty, and encouraging repeat transactions, Comarch’s platform empowers companies to maximize their income at every phase of the customer journey. Utilizing sophisticated AI technology, the platform personalizes experiences, predicts customer requirements, and delivers accurate analytics, all while safeguarding customer information. The Comarch Loyalty Marketing Platform is built for seamless integration with your current systems, be it CRM, ERP, or marketing automation tools. If you're aiming to elevate customer lifetime value, customize rewards and offers, or secure your loyalty initiatives, Comarch offers a comprehensive solution designed to promote sustained revenue enhancement.

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Loyalty Management

The Comarch Loyalty Marketing Platform is designed to assist businesses at every stage of their loyalty program journey, encompassing initial design, implementation, and ongoing management. This all-encompassing solution provides extensive technical support, continuous monitoring, and program optimization to enhance loyalty initiatives. By leveraging AI-driven insights customized for individual business needs, it fosters increased customer engagement. An AI-powered virtual assistant aids marketers in navigating daily tasks and software functionalities, making loyalty management more efficient. Data security is paramount, with measures in place to safeguard the personal information of program participants through stringent security protocols, industry certifications, and routine penetration testing. Additionally, advanced features like multi-factor authentication strengthen security. The platform harnesses AI and machine learning to quickly detect unusual patterns in customer behavior, effectively thwarting potential fraudulent activities before they can affect the business.

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Personalization

The Comarch Loyalty Marketing Platform stands out in its ability to offer personalized experiences, allowing brands to craft distinctive loyalty programs that align with their individual goals and requirements. With features such as tiered rewards systems, bespoke incentives, and gamified elements, companies can design captivating experiences that truly engage their audience. The platform’s versatility facilitates seamless integration into any IT framework, accommodating both proprietary and external systems. Its no-code architecture, combined with an API-focused structure, enables effortless connections with numerous existing MarTech solutions globally through a mix of pre-configured integrations and tailored developments. This flexibility guarantees that businesses of all sizes can effectively utilize the platform. Brands can access an extensive array of ready-to-use features to boost customer loyalty. For those seeking more specialized solutions, Comarch provides the opportunity to customize tools or develop specific components to fulfill unique needs.

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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