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Ratings and Reviews 0 Ratings
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What is SAMO-touragent?
Our innovative software solutions are designed to empower participants in the market to improve operational efficiency and simplify accounting processes within their organizations, while also enabling more effective collaboration with their partners. We offer customized software packages tailored for travel agencies, tour operators, hotel receptionists, and accommodation providers, each specifically developed to meet the unique business processes and challenges faced by these segments. The CRM system created by SAMO-Soft for travel companies comes with a host of benefits. These intuitive and user-friendly applications require minimal training for employees, allowing for a swift transition. Moreover, each software package can be personalized with a variety of modules that provide distinct functionalities. Clients using our tourism software have the freedom to choose only the modules they deem necessary, ensuring that the CRM is finely tuned to the specific requirements of their business and is free from superfluous features. This level of customization not only enhances productivity but also aligns the software closely with the evolving needs of each organization. Ultimately, we are dedicated to delivering a solution that adapts and grows in accordance with our clients' business trajectories, fostering long-term success and satisfaction.
What is Pineapple Technologies Tour Booking Portal?
A robust Tour Management Software that integrates Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) features. It provides tools to create comprehensive customer profiles and manage both standard packages for Free Independent Travelers (FIT) and Group Inclusive Tours (GIT). Users can design flexible itineraries using a do-it-yourself approach while overseeing the entire inquiry lifecycle. The software includes a variety of components such as accommodations, attractions, vehicle rentals, dining options, transfers, tour guides, flights, cruises, train services, and visa processing. It also supports pricing strategies that can be tailored according to departure dates, locations, and plans, with up to ten different pricing tiers, including special rates for popular destinations like Goa and the Maldives. Furthermore, it facilitates effective follow-up communications through several channels including email, SMS, in-person meetings, and phone conversations. Users can easily remove packages linked to particular inquiries or clients, evaluate the urgency of inquiries by categorizing them as hot, warm, or cold, and track their origins from sources like Google, Facebook, or personal referrals. Moreover, the system is equipped to manage closing dates, monitor closing days, and define operational hours for each task, thereby boosting overall productivity. This innovative software is designed not only to optimize tour management workflows but also to significantly enhance engagement with customers. It ultimately aims to provide a seamless experience for both users and their clients.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SAMO-Soft
Company Location
Russian Federation
Company Website
en.samo.ru/
Company Facts
Organization Name
Pineapple Technologies
Company Location
United States
Company Website
www.pbsworld.com/services/tourbookingportal.aspx
Categories and Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Categories and Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management