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What is SAP Customer Data Cloud?

Converting anonymous website visitors into loyal customers is vital for any business's success. By facilitating seamless interactions, building trust, and offering customized digital experiences, companies can effectively connect with their audience, partners, and clients. To improve B2C engagement, organizations should focus on easily recognizing both new and returning customers, providing them with relevant experiences through SAP Customer Identity and Access Management solutions. A user-friendly registration process can accelerate onboarding, while social login features can enhance personalized interactions. Strengthening omnichannel strategies with essential tools such as single sign-on, SAML 2.0, and Open ID Connect ensures secure data sharing and authentication. Bridging data gaps by creating unified customer profiles enables the delivery of reliable and personalized experiences. Moreover, companies can speed up the launch of new services, streamline identity lifecycle management, and reduce potential risks by utilizing SAP Customer Identity and Access Management solutions designed specifically for B2B settings. By implementing these solutions, organizations not only boost customer satisfaction but also greatly enhance their overall operational effectiveness, paving the way for long-term success in a competitive marketplace.

What is Roialty?

Roialty represents a groundbreaking approach to customer profiling and digital loyalty marketing, embraced by international brands and agencies to convert once-ignored anonymous data into lifelong customer loyalty. Its versatile functionalities enable the design of engaging experiences that emphasize profile-centric tactics aimed at boosting both customer loyalty and retention, while providing vital metrics to evaluate the effectiveness of marketing initiatives. By utilizing social customer segmentation, Roialty introduces important dynamic traits and insights that refine marketing segmentation abilities, guaranteeing a highly tailored customer experience. This holistic methodology not only cultivates loyalty but also equips brands with the tools necessary for making informed decisions that enhance their marketing strategies. As a result, companies can better understand their audience and adjust their efforts to meet evolving customer needs.

Media

Media

Integrations Supported

Aritic PinPoint
BIGDBM
BlueConic
Cool Tabs
Mailchimp
Optimizely One
Pivotree
Qualifio
RainFocus
SAP Joule
SAP Store
Salesfloor
Showpad Coach
VK
Viafoura
Wyng

Integrations Supported

Aritic PinPoint
BIGDBM
BlueConic
Cool Tabs
Mailchimp
Optimizely One
Pivotree
Qualifio
RainFocus
SAP Joule
SAP Store
Salesfloor
Showpad Coach
VK
Viafoura
Wyng

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com/products/crm/customer-data-management.html

Company Facts

Organization Name

Roialty

Date Founded

2014

Company Location

Italy

Company Website

roialty.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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Segment Reviews & Ratings

Segment

Twilio