Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Serviceaide Reviews & Ratings
    244 Ratings
    Company Website
  • Unimus Reviews & Ratings
    34 Ratings
    Company Website
  • Freshservice Reviews & Ratings
    2,139 Ratings
    Company Website
  • InEight Reviews & Ratings
    136 Ratings
    Company Website
  • Epsilon3 Reviews & Ratings
    265 Ratings
    Company Website
  • HSI Donesafe Reviews & Ratings
    176 Ratings
    Company Website
  • AnalyticsCreator Reviews & Ratings
    46 Ratings
    Company Website
  • SDS Manager Reviews & Ratings
    4 Ratings
    Company Website
  • Predict360 Reviews & Ratings
    18 Ratings
    Company Website
  • Insightful Reviews & Ratings
    621 Ratings
    Company Website

What is SAP Management of Change?

Leverage the SAP Management of Change application to effectively execute modifications to equipment, materials, chemicals, operational conditions, procedures, and organizational frameworks. It is essential to maintain comprehensive documentation of assessments, approvals, and task completions throughout the management-of-change process to facilitate growth while minimizing disruptions and risks. Tackle operational adjustments with confidence, ensuring that all potential hazards have been thoroughly assessed and addressed. Expedite the realization of value by avoiding delays and bottlenecks during project, facility, and process execution. Enhance and automate management-of-change workflows to reduce manual tasks, save valuable time, and lower the likelihood of errors. Utilize customizable templates and guidelines to significantly lower both implementation and adoption costs. Moreover, manage tasks in both parallel and sequential manners, providing timely notifications to all pertinent stakeholders. This diligent approach not only improves efficiency but also cultivates a culture of accountability and ongoing enhancement within the organization, ultimately driving better performance outcomes. By fostering such an environment, organizations can adapt more readily to change and thrive in a competitive landscape.

What is BMC Helix ITSM?

BMC Helix ITSM is a comprehensive, AI-powered service management solution engineered to help enterprises modernize support operations and improve service delivery at scale. It integrates core ITSM practices with agentic AI capabilities that automate tasks, enhance decision-making, and accelerate root-cause identification. The platform captures and centralizes organizational knowledge, enabling faster issue resolution and more effective self-service experiences. Conversational AI assistants support users wherever they work, reducing ticket volume while improving overall satisfaction. AI-driven incident clustering helps teams detect major issues early, while smart change risk analysis increases deployment confidence and reduces the likelihood of service failures. Teams benefit from improved collaboration through AI-enhanced ChatOps and guided swarming workflows. Integrated discovery and AIOps provide deep visibility into service dependencies, allowing teams to diagnose problems more accurately. Knowledge capture automatically documents resolutions, strengthening organizational intelligence over time. With unified service and operations management, enterprises achieve faster resolution times and more resilient services. The platform ultimately empowers IT teams to deliver consistent, scalable, and proactive support across the entire digital landscape.

Media

Media

Integrations Supported

SAP Joule

Integrations Supported

BMC Helix Operations Management
Cutover
ISL Light Remote Desktop
InsightAppSec
Kovair QuickSync
OpsHub
Planview Hub
Rally Software
Salesforce Data 360
SymphonyAI Apex
Xurrent
tryvium

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com/products/scm/management-of-change-moc.html

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/bmc-helix-itsm.html

Categories and Features

Change Management

Not specified

Categories and Features

AI-Powered ITSM Tools

Not specified

Change Management

Change Planning
Compliance Management

ITSM

Change Management
Incident Management
Problem Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Self Service Portal

Popular Alternatives

Change Control Reviews & Ratings

Change Control

Sparta Systems

Popular Alternatives

EcholoN Reviews & Ratings

EcholoN

mIT solutions GmbH
Mint Service Desk Reviews & Ratings

Mint Service Desk

OPGK Software