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What is SAP Order Management foundation?

Achieve a seamless execution across all channels by implementing a unified order management system within your organization. The SAP Order Management foundation connects all sales channels with various fulfillment systems and locations, providing cloud-native integration points that streamline order routing across different systems, channels, and nodes. This solution creates a single source of truth for order information, ensuring consistent and coordinated orchestration within your omnichannel enterprise. By integrating embedded analytics, you gain real-time visibility into order workflows, monitor vital performance metrics like fulfillment rates, and uncover emerging trends, enabling you to make well-informed and timely decisions. Utilizing this system not only allows you to meet and exceed customer expectations with agile execution for swift and dependable delivery, but it also reduces inventory holding costs by aligning supply more effectively with demand. Furthermore, it enhances employee productivity through automation that minimizes the need for manual labor, thereby creating a more efficient work environment. This comprehensive strategy not only optimizes operations but also positions your enterprise for sustained growth and success amid a competitive landscape, ultimately leading to a more resilient business model. By embracing these advancements, you can better respond to market changes and customer needs, ensuring long-term viability and satisfaction.

What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

Media

Media

Integrations Supported

BigCommerce
Channel Gate
CommerceHub
FedEx Ship Manager
GoDaddy
Linker
Lowe's Kitchen Planner
NetSuite
Oracle Cloud Infrastructure
Pinnacle Cart
SAP Cloud Platform
SAP S/4HANA
Sage 100
Shopify
Target
UPS Ready
Volusion
Wix
WooCommerce
eBay

Integrations Supported

BigCommerce
Channel Gate
CommerceHub
FedEx Ship Manager
GoDaddy
Linker
Lowe's Kitchen Planner
NetSuite
Oracle Cloud Infrastructure
Pinnacle Cart
SAP Cloud Platform
SAP S/4HANA
Sage 100
Shopify
Target
UPS Ready
Volusion
Wix
WooCommerce
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$2,592 per 3 months
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com/products/crm/order-management-system.html

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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