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What is SCORIXA?

SCORIXA is a cutting-edge platform designed for the effective management of Google reviews, accurately quantifying the potential revenue losses your business faces due to negative feedback by providing specific figures rather than vague estimates, while categorizing these losses by issue, review, and month. With just the input of your business name, SCORIXA can swiftly analyze up to 150 Google reviews in a mere 60 seconds, identifying revenue-draining issues and crafting a prioritized recovery plan that emphasizes the most financially significant solutions first. Leveraging artificial intelligence, the platform creates customized response drafts for each negative review and identifies possible violations of terms of service, enabling the detection of fake reviews and the preparation of dispute letters. Additionally, SCORIXA provides insights into competitors, allowing you to gauge how your business stands in relation to others in your vicinity. The Recovery Center feature systematically organizes all active reviews based on their financial impact, ensuring that you are aware of the issues that require urgent attention. Research from Harvard Business School supports this methodology, revealing that a one-star improvement in ratings can result in a revenue boost of 5-9%, which is particularly advantageous for establishments such as restaurants, hotels, salons, clinics, and other local businesses that depend significantly on Google reviews. By utilizing this all-encompassing tool, you not only enhance your reputation management but also unlock the potential to optimize your earnings, ultimately leading to sustainable growth for your enterprise.

What is GuestTouch?

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

Media

Media

Integrations Supported

Google Business Profile

Integrations Supported

Google Business Profile
ASI PMS
Booking.com
Clock PMS+
Cloudbeds
Expedia
FLEXIPASS
Little Hotelier
Mews
Opera
RMS Cloud
SiteMinder
Stayntouch PMS
Tripadvisor
WhatsApp
Zapier

API Availability

API Availability

Pricing Information

$39/month
Pro Plan
Free Version

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SCORIXA

Date Founded

2026

Company Location

Morocco

Company Website

scorixa.me

Company Facts

Organization Name

GuestTouch

Company Location

United States

Company Website

www.guesttouch.com

Categories and Features

AI Review Management

Not specified

Review Management

Dashboard
Response Management
Review Notification
Sentiment Analysis

Categories and Features

AI Review Management

Not specified

Chatbot

Not specified

Customer Feedback

Not specified

Customer Satisfaction

Not specified

Guest Messaging

Not specified

Live Chat

Not specified

Messaging

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Survey

Not specified

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