Pepperi Reviews & Ratings

Pepperi

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 29 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is SCRMpro?

Sphinx offers a specialized CRM solution called SCRMpro, which caters to the varied needs of small, medium, and large multinational enterprises. This platform enables organizations to effectively manage crucial customer-focused operations such as acquisition, retention, insights into customer behaviors, and loyalty enhancement. By implementing a range of customer-centric strategies, SCRMpro adeptly meets the specific requirements of clients by facilitating essential functions like sales management, lead tracking, and channel coordination. Our solutions prioritize customer engagement, aiding businesses in driving growth, maintaining a competitive advantage, and optimizing operational efficiency. This adaptable CRM software is designed to grow alongside each client's unique requirements, overseeing multiple aspects of business such as lead capture, data management, sales tracking, asset management, and generating detailed reports. Additionally, our customized CRM solutions have demonstrated a significant improvement in the responsiveness of customer service for our clients, leading to enhanced satisfaction and stronger engagement levels. Furthermore, the flexible nature of SCRMpro ensures it remains an indispensable resource as businesses progress and their needs evolve, making it a crucial tool for sustained success.

What is Pepperi?

Pepperi stands out as the premier unified B2B sales platform tailored for medium to large CPG/FMCG manufacturers and distributors. This comprehensive omnichannel commerce solution oversees every facet of your B2B sales operations and features a powerful trade promotions module. Offering a B2C-like interface, Pepperi encompasses a B2B eCommerce storefront, a mobile order-taking application for iOS and Android, Sales Force Automation, Trade Promotions, Retail Execution, Route Accounting/DSD, and Inside Sales—all within a single, integrated cloud platform that operates seamlessly both online and offline across all devices to enhance B2B sales efforts, whether digital or face-to-face. Moreover, the Pepperi IPaaS (Integration Platform as a Service) ensures your data remains in sync with existing software solutions, including ERPs, accounting systems, and payment and shipping gateways. With a trusted presence among over 1,000 companies across 65 countries, Pepperi also maintains offices in the United States, Europe, the Middle East, and Australia, solidifying its global reach and commitment to client success. This extensive support network enables businesses to maximize their sales potential while navigating the complexities of both online and in-person transactions.

Media

Media

Integrations Supported

Integrations Supported

Dropbox
Intact Xline
MYOB
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
NetSuite
Oracle CRM On Demand
PayPal
QuickBooks Online
QuickBooks Online Advanced
SAP Business One
SAP Store
Sage 50
Sage Intacct
Sales Robots
Salesforce
Stripe
WordPress
Xero
Zoho Books

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

Custom pricing

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Sphinx Worldbiz

Date Founded

1996

Company Location

India

Company Website

www.sphinxworldbiz.net/scrmpro/

Company Facts

Organization Name

Advantive

Date Founded

2022

Company Location

United States

Company Website

www.pepperi.com

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Field Sales

Not specified

Categories and Features

B2B eCommerce

Not specified

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Mobile Access
Quotes / Proposals
Segmentation
Task Management
Territory Management

Direct Store Delivery

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
Shopping Cart
Templates

Field Sales

Activity Tracking
CRM
Channel Management
Dashboard Management
Inventory Management
Invoices
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Visit Scheduling
Workflow Management

Multi-Channel eCommerce

Catalog Management
Data Synchronization
Inventory Management
Order Management
Promotions Management
Returns Management

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management

Retail Execution

Collaboration Tools
Data Collection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Sales

Not specified

Sales Force Automation

Campaign Management
Channel Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Sales Forecasting
Territory Management

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