SEDNA vs. AT&T Office@Hand

Minimize email clutter by up to 95% while establishing a single source of truth for all communications, data, and documentation through the use of shared team inboxes. SEDNA offers team members complete visibility into all correspondence, attachments, and actions linked to a project or message thread. The platform streamlines communication by enabling quick message composition and sharing, enhancing collaboration among team members. Each email within a team’s inbox is equipped with an activity panel that facilitates internal discussions, provides contextual data, and displays time-stamped activities and pertinent information. This innovative approach enables team members to focus on a single message rather than navigating through numerous emails that congest their inboxes. The Activity Panel is designed to present details about the message, such as job references, category tags, and the individuals involved, while also indicating who has viewed the message and who has replied. By allowing team members to tag colleagues and add comments, SEDNA simplifies collaboration and encourages real-time discussions, making team interactions more efficient and effective. This comprehensive communication solution ultimately leads to improved productivity and streamlined workflows across the organization.

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.