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What is SEGMENTAIL?

SEGMENTAIL is an all-encompassing CRM solution tailored for the contemporary omnichannel retail environment, allowing you to gain valuable insights from your clients' data and offer personalized experiences throughout their entire journey. It effortlessly consolidates client-related information, transactions, and promotional data from diverse sources such as ecommerce platforms, POS systems, and customer management applications. This information is then thoroughly analyzed to develop a unique profile for each client, merging both online and offline data into a unified view. By converting raw data into actionable customer segments, you can interact meaningfully with your audience. The segments created by SEGMENTAIL enable you to refine your marketing strategies, deliver completely personalized shopping experiences, and achieve improved results. Recognizing the individuality of each client, SEGMENTAIL provides you with essential tools for effective one-on-one communication, which ultimately strengthens relationships and builds loyalty. Additionally, this platform empowers businesses to enhance their overall customer engagement strategies, ensuring that they can adapt to the ever-evolving retail landscape. With SEGMENTAIL, companies can truly take their approach to customer relations to the next level.

What is For-Sight CRM?

For-Sight Software is a Marketing and Hotel CRM platform designed to enhance the guest experience by boosting direct bookings, refining data utilisation, and streamlining marketing initiatives. This platform collects vital information from your Property Management System (PMS) along with other key hotel systems, including Point of Sale, Reputation Management, and Wifi registration. By consistently integrating this data, it creates a comprehensive, reliable source of truth for each guest, tracking their interactions throughout their hotel journey. With our easy-to-use Query Engine, you have the ability to conduct thorough analyses of your data, as well as save or schedule regular inquiries to optimise your workflow. Moreover, this tool empowers you to effectively segment your data, allowing for personalised omnichannel communications that enhance the guest experience and create upselling opportunities. By focusing on a tailored guest experience, hotels not only cultivate brand loyalty and increase direct bookings but also improve the return on investment for their marketing efforts while decreasing reliance on online travel agencies. In the long run, this approach enables hotels to forge deeper connections with their guests, setting the stage for enduring success and growth in the hospitality industry.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Connectify Hotspot
Edicom
Facebook
Glovo
Gmail
JOOR
LogiCommerce
Microsoft Excel
PrestaShop
SAP HANA
Sage CRM
Twilio
WooCommerce
X (Twitter)

Integrations Supported

Book4Time
HotelKey
Premier Software Core
ResDiary
Stayntouch PMS

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Price is unique to each property

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Status2

Company Location

Spain

Company Website

status2.com/soluciones/segmentail-crm-retail-omnicanal/

Company Facts

Organization Name

For-Sight

Date Founded

2007

Company Location

United Kingdom

Company Website

for-sight.com

Categories and Features

CRM

Not specified

Categories and Features

Hotel CRM

Not specified

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