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CareLineLiveCareLineLive is an all-in-one cloud-based home care management software founded in 2014 by Josh Hough, who serves as Managing Director. The company is part of MAS Technicae Group and received majority investment from Accel-KKR in June 2025. CareLineLive serves home care agencies and domiciliary care providers across seven countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily. CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal. The software is designed for home care agencies, domiciliary care and supported living providers, local authorities, and NHS trusts managing community care services. CareLineLive is certified to ISO 27001 (information security) and ISO 9001 (quality management), recertified by QMS International in 2022. The company holds Cyber Essentials Plus accreditation from the UK Government and is compliant with the NHS Data Security Protection Toolkit (DSPT). CareLineLive is listed as an NHS England Assured Supplier of Digital Social Care Records (DSCR) systems & is an approved supplier on UK Government G-Cloud 14. The software meets Professional Record Standards Body (PRSB) standards for the About Me Standard & Personalised Care & Support Plan Standard. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe
What is SETWorks?
SETWorks is the leading EHR and case management platform built for organizations supporting people with disabilities.
At SETWorks, we believe technology should make it easier to focus on people, not paperwork.
That’s why we built a cloud-based Electronic Health Record (EHR) and case management platform designed specifically for disability service providers. From service delivery and documentation to billing, reporting, and analytics, everything works together seamlessly in one place.
SETWorks AI adds another layer of efficiency, helping agencies minimize errors, streamline processes, and stay compliant while empowering staff to focus on what truly matters — people.
Proudly headquartered in Kansas City, Missouri, our entirely U.S.-based team combines industry expertise with responsive, personalized support.
What sets us apart: SETWorks isn’t adapted from another industry — it’s engineered for disability service agencies from the ground up. That means better alignment with complex requirements, more intuitive workflows, and a deeper focus on outcomes. SETWorks empowers providers to operate efficiently, maintain compliance, and deliver person-centered care powered by trusted technology.
What is Harker?
Harker is addressing the challenge of homelessness by implementing cutting-edge data solutions. We are creating a comprehensive, AI-enhanced CRM and Case Management platform tailored for organizations focused on homelessness, prioritizing social impact over financial gain. Our solution streamlines data collection, outcome assessment, and impact reporting through an intuitive interface that supports, rather than disrupts, the everyday functions of charitable organizations. This enables charity staff to spend more time helping individuals in need, rather than being confined to computer screens.
In the UK, charities dedicated to combating homelessness face significant hurdles in effectively managing their data, resulting in an estimated annual loss of £35 million due to outdated software systems. Many of these organizations are weighed down by cumbersome enterprise solutions that fail to meet their specific requirements, which obstructs their ability to enter and access crucial data needed to demonstrate their effectiveness to potential funders and to offer adequate assistance to those they serve. By improving their data management capabilities, charities can not only enhance their operational efficiency but also amplify their positive influence within the communities they serve, ultimately paving the way for a more effective response to homelessness.
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Integrations Supported
ADP Comprehensive Services
ADP Enterprise HR
Blackbaud CRM
CaraSolva
Elsevier Performance Manager
Microsoft Dynamics 365
Paychex Flex
Paylocity
QuickBooks Online
Relias
Integrations Supported
ADP Comprehensive Services
ADP Enterprise HR
Blackbaud CRM
CaraSolva
Elsevier Performance Manager
Microsoft Dynamics 365
Paychex Flex
Paylocity
QuickBooks Online
Relias
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SETWorks
Company Location
United States
Company Website
www.set-works.com
Company Facts
Organization Name
Harker
Company Location
United Kingdom
Company Website
harkerapp.com
Categories and Features
Human Services
Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management
Categories and Features
Human Services
Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management