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What is SHOficina?

Boost your business efficiency with our user-friendly solution tailored for micro and small enterprises. Originally created in 1999 to meet the growing demand for repair services, the SHOficina System has seen continuous advancements over its 21-year journey, now reaching its sixth generation. This all-in-one tool empowers you to oversee critical aspects such as customer relationships, inventory management, accounts payable and receivable, contracts, equipment and vehicles, suppliers, and purchasing—all integrated into a single platform that streamlines essential information for superior business performance. Our service order control module is highly effective, facilitating the management of services rendered, third-party jobs, and replacement parts, while also accommodating a range of warranty types like internal, manufacturer, and extended warranties. Each service order, whether it is approved, completed, or ongoing, is carefully archived within our system, offering a comprehensive historical record associated with every piece of equipment or vehicle and their respective customers, thus significantly enhancing both your operational oversight and customer service capabilities. With our system, small businesses can achieve unprecedented levels of organization and efficiency, making it an indispensable tool in today’s competitive landscape.

What is 86 Repairs?

86 Repairs empowers restaurants by combining data-driven insights with 24/7 support, allowing them to efficiently oversee their facilities, reduce repair and maintenance costs, and let their teams concentrate less on equipment-related challenges. We create a detailed Customer Profile that includes essential components such as Digital Equipment Inventories, preferred vendor lists, key staff contacts, spending approval limits, and other relevant information. When kitchen equipment fails, your staff can effortlessly get in touch via call, text, or email, and from that moment, 86 Repairs takes care of everything. Our specialists troubleshoot each issue while also checking warranty statuses, resulting in significant time and cost savings by preventing unnecessary service calls. If an on-site technician is needed, our team will manage all communication and scheduling with either our trusted vendor network or your selected service provider. Additionally, our Customer Success Managers ensure that all tasks are completed to satisfaction, hold vendors accountable for their work quality, and keep a comprehensive record of all service history for your ease. This streamlined approach not only boosts operational efficiency but also cultivates a more robust relationship between restaurants and their service providers, ultimately leading to more reliable and efficient restaurant management. With our support, establishments can thrive without the constant worry of equipment failures disrupting their operations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SHARMAQ

Date Founded

1980

Company Location

Brazil

Company Website

www.sharmaq.com.br/

Company Facts

Organization Name

86 Repairs

Date Founded

2018

Company Location

United States

Company Website

www.86repairs.com

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

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