Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Maintenance Care Reviews & Ratings
    297 Ratings
    Company Website
  • GoCodes Reviews & Ratings
    275 Ratings
    Company Website
  • Sutton Reviews & Ratings
    39 Ratings
    Company Website
  • Finastra LaserPro Reviews & Ratings
    2 Ratings
    Company Website
  • Zahara Reviews & Ratings
    34 Ratings
    Company Website
  • BLAZE Reviews & Ratings
    6 Ratings
    Company Website
  • Epicor Kinetic Reviews & Ratings
    533 Ratings
    Company Website
  • Emtrain Reviews & Ratings
    53 Ratings
    Company Website
  • AIMS360 Apparel Software Reviews & Ratings
    95 Ratings
    Company Website
  • Infor M3 Reviews & Ratings
    156 Ratings
    Company Website

What is SHOficina?

Boost your business efficiency with our user-friendly solution tailored for micro and small enterprises. Originally created in 1999 to meet the growing demand for repair services, the SHOficina System has seen continuous advancements over its 21-year journey, now reaching its sixth generation. This all-in-one tool empowers you to oversee critical aspects such as customer relationships, inventory management, accounts payable and receivable, contracts, equipment and vehicles, suppliers, and purchasing—all integrated into a single platform that streamlines essential information for superior business performance. Our service order control module is highly effective, facilitating the management of services rendered, third-party jobs, and replacement parts, while also accommodating a range of warranty types like internal, manufacturer, and extended warranties. Each service order, whether it is approved, completed, or ongoing, is carefully archived within our system, offering a comprehensive historical record associated with every piece of equipment or vehicle and their respective customers, thus significantly enhancing both your operational oversight and customer service capabilities. With our system, small businesses can achieve unprecedented levels of organization and efficiency, making it an indispensable tool in today’s competitive landscape.

What is Claimlane?

Claimlane is aftersales software for ecommerce brands and retailers in the US, UK, and Nordics. Support teams use it to manage warranty claims, returns, repairs, and spare part orders without chasing customers for missing details. The claim form collects everything up front: product photos, videos, serial numbers, receipts, and order info. Rules decide what happens next based on product, warranty period, and supplier terms. Claimlane’s AI Agent is built only for warranty claims and returns. It looks at the evidence, applies those rules, and recommends a resolution so new agents don’t need months of product training. Managers get data on faulty products, recurring issues, and which suppliers slow things down. Claims can be shared with suppliers directly, and B2B partners can file claims in the same system. 75+ integrations cover webshops, ERPs, helpdesks, and shipping. MaxGaming, with 30,000+ SKUs, now closes complex RMA cases 77% faster.

Media

Media

Integrations Supported

Integrations Supported

Adobe Commerce
AfterShip
BigCommerce
DanDomain
Dixa
Dynamics 365 Commerce
EasyPost
FedEx Ship Manager
Fin
Freshdesk
Gorgias
Microsoft Dynamics 365 Business Central
Picqer
ShipStation
Shopify
Shopware
Traede
Zendesk
commercetools
nShift

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$800/month
Includes 2,000 tickets per year, standard integrations, and API access with webhooks. Custom plans are priced on ticket volume and add-on modules, such as Analytics and custom integrations. Book a demo for a quote.

Supported Platforms

Windows

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SHARMAQ

Date Founded

1980

Company Location

Brazil

Company Website

www.sharmaq.com.br/

Company Facts

Organization Name

Claimlane

Company Location

Denmark

Company Website

www.claimlane.com

Categories and Features

ERP

Inventory Management
Order Management
Purchase Order Management
Reporting/Analytics

Categories and Features

Customer Experience

Action Management
Analytics
Feedback Management
Knowledge Management

Returns Management

Not specified

Warranty Management

Not specified

Popular Alternatives

Popular Alternatives

Summit Fleet Maintenance Reviews & Ratings

Summit Fleet Maintenance

Ritam Technologies
LANKAR PRO Reviews & Ratings

LANKAR PRO

Autogence
Intelli Warranty Reviews & Ratings

Intelli Warranty

Intellinet Systems