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What is SHOficina?

Boost your business efficiency with our user-friendly solution tailored for micro and small enterprises. Originally created in 1999 to meet the growing demand for repair services, the SHOficina System has seen continuous advancements over its 21-year journey, now reaching its sixth generation. This all-in-one tool empowers you to oversee critical aspects such as customer relationships, inventory management, accounts payable and receivable, contracts, equipment and vehicles, suppliers, and purchasing—all integrated into a single platform that streamlines essential information for superior business performance. Our service order control module is highly effective, facilitating the management of services rendered, third-party jobs, and replacement parts, while also accommodating a range of warranty types like internal, manufacturer, and extended warranties. Each service order, whether it is approved, completed, or ongoing, is carefully archived within our system, offering a comprehensive historical record associated with every piece of equipment or vehicle and their respective customers, thus significantly enhancing both your operational oversight and customer service capabilities. With our system, small businesses can achieve unprecedented levels of organization and efficiency, making it an indispensable tool in today’s competitive landscape.

What is Clyde?

Clyde empowers a wide spectrum of businesses, from emerging startups to established corporations, to provide their customers with extended warranty options and accident protection. Our solutions are designed to integrate effortlessly into your current purchasing framework, enabling you to launch within minutes. By collaborating with Clyde, you not only improve the overall customer experience but also offer peace of mind during pivotal moments, especially when problems arise. Moreover, Clyde offers a distinctive chance to increase both the average order value and total revenue with every item sold. We leverage a strong network of insurance partners to offer a wide range of extended warranties and accident protection plans tailored for various products. Our services encompass warranty extensions, coverage for everyday wear and tear, protection against water damage, and accident coverage that can last for up to five years. Clyde also provides simple and customizable calls-to-action, making it easy for customers to secure product protection. We emphasize clarity and user-friendliness when presenting contract information and processing claims, managing the entire claims journey to guarantee a seamless experience. This holistic strategy not only enhances your business operations but also builds enduring customer loyalty, making it a win-win situation for all parties involved. In doing so, Clyde positions your brand as a trusted partner in safeguarding customer investments.

Media

Media

Integrations Supported

Attentive
BigCommerce
Canopy
Magento
Salesforce
Shopify

Integrations Supported

Attentive
BigCommerce
Canopy
Magento
Salesforce
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SHARMAQ

Date Founded

1980

Company Location

Brazil

Company Website

www.sharmaq.com.br/

Company Facts

Organization Name

Clyde

Date Founded

2017

Company Location

United States

Company Website

www.joinclyde.com

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Categories and Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

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