Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SiteMinder Reviews & Ratings
    671 Ratings
    Company Website
  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • Silverware Reviews & Ratings
    12 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    209 Ratings
    Company Website
  • Act! Reviews & Ratings
    554 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    134 Ratings
    Company Website
  • Creatio Reviews & Ratings
    586 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,536 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    151 Ratings
    Company Website
  • Arryved Reviews & Ratings
    46 Ratings
    Company Website

What is SHR Maverick CRM?

In contrast to many CRM systems that only utilize a limited amount of data from external sources, Maverick enables you to discover, recognize, and reward your most valued guests, no matter where they made their reservations. Hoteliers using Maverick can analyze their online travel agency (OTA) customers with the same level of detail as they do for direct bookings. The sophisticated guest management software aggregates extensive profile data from the Windsurfer® CRS, ensuring that all information is accurately aligned and refined. This meticulous approach allows for the creation of detailed microsegments, which significantly improves the effectiveness of communication strategies aimed at guests. Additionally, Maverick incorporates a user-friendly marketing solution that facilitates email and text messaging campaigns, making management tasks more efficient. The Profile Management tool is essential for sorting and merging guest data sourced from various integrated platforms, providing a holistic view of guest behaviors and preferences. Users also benefit from the ability to define standardized fields and criteria for profile matching and merging, which further enhances the software's capability to deepen their understanding of their audience. Consequently, Maverick emerges as an indispensable tool for optimizing guest interaction and elevating satisfaction levels, making it an essential asset for any hotelier seeking to enhance their customer relationship management. Moreover, its versatility ensures that hoteliers can adapt to evolving market demands while maintaining strong connections with their clientele.

What is Airship?

Airship is a comprehensive customer engagement platform designed to enable users to create, automate, and improve personalized messaging across multiple channels such as push notifications, in-app messages, SMS, email, and mobile wallets. The platform boasts advanced segmentation features and real-time audience development that are influenced by user behaviors and preferences, alongside intuitive Campaign and Journey builders that streamline management across different channels. With built-in AB testing, detailed analytics dashboards, and predictive AI capabilities, users can assess engagement levels, forecast outcomes, and make autonomous adjustments to campaigns, thus boosting retention and conversion rates. Moreover, Airship's SDKs and APIs facilitate the use of rich media, deep linking, and dynamic content, ensuring that users experience relevant interactions, all while the consent management system and data encryption uphold strict privacy compliance. Airship not only caters to lifecycle messaging and transactional alerts but also offers innovative strategies for re-engaging users effectively, thereby equipping businesses with robust tools to connect with their audience at every step of their journey. Ultimately, this enhanced connectivity leads to increased user satisfaction and long-term loyalty, making Airship an invaluable asset for any organization focused on customer engagement.

Media

Media

Integrations Supported

Integrations Supported

Playable

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$204.99 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SHR, Sceptre Hospitality Resources

Date Founded

1987

Company Location

United States

Company Website

shr.global/maverick-customer-relationship-management/

Company Facts

Organization Name

Airship

Date Founded

2002

Company Location

United Kingdom

Company Website

airship.co.uk

Categories and Features

Hotel CRM

Not specified

Categories and Features

Hotel CRM

Not specified

Popular Alternatives

Popular Alternatives

Concilio Reviews & Ratings

Concilio

Concilio Labs
Airship VMS Reviews & Ratings

Airship VMS

Airship
TRACK CRM Reviews & Ratings

TRACK CRM

TRACK Hospitality Software