Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SiteMinder Reviews & Ratings
    4.6 out of 5 stars 700 Ratings
    Company Website for SiteMinder
  • rezStream Cloud PMS Reviews & Ratings
    4.7 out of 5 stars 126 Ratings
    Company Website for rezStream Cloud PMS
  • Silverware Reviews & Ratings
    4.3 out of 5 stars 12 Ratings
    Company Website for Silverware
  • Smoobu Reviews & Ratings
    4.4 out of 5 stars 209 Ratings
    Company Website for Smoobu
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!
  • Retreat Guru Reviews & Ratings
    4.7 out of 5 stars 134 Ratings
    Company Website for Retreat Guru
  • Creatio Reviews & Ratings
    4.6 out of 5 stars 589 Ratings
    Company Website for Creatio
  • Bookinglayer Reviews & Ratings
    4.8 out of 5 stars 152 Ratings
    Company Website for Bookinglayer
  • Arryved Reviews & Ratings
    4.7 out of 5 stars 46 Ratings
    Company Website for Arryved
  • Bokun Reviews & Ratings
    4.5 out of 5 stars 810 Ratings
    Company Website for Bokun

What is SHR Maverick CRM?

In contrast to many CRM systems that only utilize a limited amount of data from external sources, Maverick enables you to discover, recognize, and reward your most valued guests, no matter where they made their reservations. Hoteliers using Maverick can analyze their online travel agency (OTA) customers with the same level of detail as they do for direct bookings. The sophisticated guest management software aggregates extensive profile data from the Windsurfer® CRS, ensuring that all information is accurately aligned and refined. This meticulous approach allows for the creation of detailed microsegments, which significantly improves the effectiveness of communication strategies aimed at guests. Additionally, Maverick incorporates a user-friendly marketing solution that facilitates email and text messaging campaigns, making management tasks more efficient. The Profile Management tool is essential for sorting and merging guest data sourced from various integrated platforms, providing a holistic view of guest behaviors and preferences. Users also benefit from the ability to define standardized fields and criteria for profile matching and merging, which further enhances the software's capability to deepen their understanding of their audience. Consequently, Maverick emerges as an indispensable tool for optimizing guest interaction and elevating satisfaction levels, making it an essential asset for any hotelier seeking to enhance their customer relationship management. Moreover, its versatility ensures that hoteliers can adapt to evolving market demands while maintaining strong connections with their clientele.

What is Bookboost?

Maintain round-the-clock accessibility in your communication with guests by incorporating a live chat feature on your hotel’s website, allowing for seamless message exchanges at any hour. With the use of automated messaging, you can ensure that guest inquiries are promptly addressed, whether it's during the day or late at night. Streamline all your messaging channels—such as SMS, Facebook Messenger, email, and WhatsApp—into a single cohesive inbox to enhance efficiency. This consolidation enables quick responses to guest questions, the delegation of tasks among team members, and effective tracking of all interactions. Offer essential, personalized information tailored to each guest’s stay while also utilizing this system as a powerful tool for cross-selling additional services. Effectively segment and manage guest profiles, scheduling customized messages and promotional offers based on criteria like arrival dates and group sizes, which guarantees that you connect with the right guest at the ideal moment. Harness the connectivity provided by your Property Management System (PMS) to deliver a personalized and focused messaging experience for your guests. With this integrated approach, you can easily engage with guests through their preferred messaging platforms instantly. Maintain open lines of communication, and you will likely see a significant increase in guest satisfaction as a result. Ultimately, a responsive and personalized communication strategy will turn guests into loyal patrons.

Media

Media

Integrations Supported

Integrations Supported

4SUITES
5stelle*
Booking.com
Clock PMS+
Facebook Messenger
LINE
Mews
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
Rezlynx
SiteMinder
Telegram
X (Twitter)

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SHR, Sceptre Hospitality Resources

Date Founded

1987

Company Location

United States

Company Website

shr.global/maverick-customer-relationship-management/

Company Facts

Organization Name

Bookboost

Date Founded

2016

Company Location

Sweden

Company Website

www.bookboost.io

Categories and Features

Hotel CRM

Not specified

Categories and Features

Guest Messaging

Not specified

Hotel CRM

Not specified

Popular Alternatives

Popular Alternatives

Concilio Reviews & Ratings

Concilio

Concilio Labs
For-Sight CRM Reviews & Ratings

For-Sight CRM

For-Sight
TRACK CRM Reviews & Ratings

TRACK CRM

TRACK Hospitality Software