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What is SHR Maverick CRM?

In contrast to many CRM systems that only utilize a limited amount of data from external sources, Maverick enables you to discover, recognize, and reward your most valued guests, no matter where they made their reservations. Hoteliers using Maverick can analyze their online travel agency (OTA) customers with the same level of detail as they do for direct bookings. The sophisticated guest management software aggregates extensive profile data from the Windsurfer® CRS, ensuring that all information is accurately aligned and refined. This meticulous approach allows for the creation of detailed microsegments, which significantly improves the effectiveness of communication strategies aimed at guests. Additionally, Maverick incorporates a user-friendly marketing solution that facilitates email and text messaging campaigns, making management tasks more efficient. The Profile Management tool is essential for sorting and merging guest data sourced from various integrated platforms, providing a holistic view of guest behaviors and preferences. Users also benefit from the ability to define standardized fields and criteria for profile matching and merging, which further enhances the software's capability to deepen their understanding of their audience. Consequently, Maverick emerges as an indispensable tool for optimizing guest interaction and elevating satisfaction levels, making it an essential asset for any hotelier seeking to enhance their customer relationship management. Moreover, its versatility ensures that hoteliers can adapt to evolving market demands while maintaining strong connections with their clientele.

What is Maverick Payments?

We offer an all-encompassing payment processing solution that utilizes state-of-the-art technology specifically designed to support your business growth. By partnering with Maverick, you can take advantage of our white-labeled payment services, which enable quick market entry with minimal financial exposure while simultaneously boosting your brand through our solid infrastructure. Our platform streamlines card-not-present transaction processing via an intuitive API, hosted forms, and a wide range of additional resources. You can easily enter transactions through our virtual terminal, and you'll enjoy features that enhance user satisfaction, such as tokenization, electronic invoicing, automated email receipts, and seamless integrations with various shopping carts and CRM systems. Maverick’s user-friendly gateway ensures that managing card-not-present payments is a straightforward process. We also provide customizable terminals and point-of-sale tools that cater to the specific needs of your business. Moreover, our services allow you to gather valuable analytics to gain a deeper understanding of your customers and competitors, empowering you to make informed decisions for your future growth. With Maverick as your partner, navigating the complexities of the payment landscape has never been easier or more effective, paving the way for your business to thrive in a competitive environment.

Media

Media

Integrations Supported

NMI Payments

Integrations Supported

NMI Payments

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SHR, Sceptre Hospitality Resources

Date Founded

1987

Company Location

United States

Company Website

shr.global/maverick-customer-relationship-management/

Company Facts

Organization Name

Maverick Payments

Company Location

United States

Company Website

maverickpayments.com

Categories and Features

Categories and Features

Payment Gateways

ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

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