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What is SITA Airport Management?

SITA Airport Management addresses the unique operational requirements found within airport environments, including coordination across multiple airports. By utilizing precise and reliable real-time data that is readily available to all involved parties, SITA Airport Management improves flight operations, optimizes both stationary and mobile resources, and fosters collaborative decision-making among different stakeholders. The complexity of numerous stakeholders and interconnected processes, along with even minor issues, can result in inefficient and reactive operations. Automating routine tasks can simplify complicated workflows, enabling more strategic and informed decision-making. This shift allows for a greater emphasis on proactive decision-making, ultimately enhancing capacity and resource management while concurrently cutting costs. Furthermore, SITA Airport Management is supported by SITA Global Services (SGS), which guarantees global business continuity through a flexible service model that adjusts to the changing demands of the airport landscape. This partnership empowers airports to not only adapt to current challenges but also to prepare for future growth and transformation. As a result, airports can position themselves for sustained success and resilience in an ever-evolving industry.

What is Better Airport?

Better Airport is a cloud-based SaaS platform designed to unify planning, analysis, and operational functions in airports, effectively connecting previously separate areas such as check-in, baggage handling, security, gate assignments, and immigration. Emphasizing "Connected Operations," this solution acts as a holistic tool for operational forecasting, resource optimization, and prompt decision-making by bringing together data related to passenger, baggage, and aircraft movements. The platform comprises nine essential modules that can be implemented gradually, including options like forecasting, check-in, security, virtual queuing, and stand & gate management, allowing airports to scale their capabilities as needed. Additionally, by seamlessly integrating with existing systems like AODB and various operational back-ends, it enables airports of all sizes to boost efficiency and utilize data-driven insights to reduce wait times, optimize staff and resource allocation, and greatly enhance the passenger journey from arrival to boarding. This cutting-edge approach not only improves operational workflows but also creates a more agile atmosphere for airport personnel and travelers alike, ultimately leading to a more satisfying travel experience. As airports continue to evolve, the ability to adapt and enhance services in real-time will become increasingly vital.

Media

Media

Integrations Supported

Microsoft Azure
MuleSoft Anypoint Platform

Integrations Supported

Microsoft Azure
MuleSoft Anypoint Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SITA

Date Founded

1949

Company Location

Switzerland

Company Website

www.sita.aero/solutions/sita-at-airports/sita-operations-at-airports/sita-airport-management/

Company Facts

Organization Name

Copenhagen Optimization

Date Founded

2014

Company Location

Denmark

Company Website

copenhagenoptimization.com/better-airport

Categories and Features

Airline Reservation System

CRM
Charter Reservations
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking

Aviation

Accounting / Revenue Management
Aircraft Utilization
Boarding Management
CRM / Flight History
Check-in
Employee Management
Flight Crew Scheduling
Flight Scheduling / Dispatch
Fuel Management
Incident Reporting
Inspection Management
Inventory Management
Lot Costing / Leasing Management
Maintenance Management
Pilot Management
Point of Sale
Time Tracking
Website / Online Ticketing

Categories and Features

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