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What is SM2?

The SM2 platform is the foundational element of the suite, adept at capturing social data in real-time from a multitude of digital and social media channels across the globe, while also preserving three years of continuous historical data. This powerful tool empowers users to specify the discussions they want to monitor and analyze through its comprehensive search functionalities. Users can take advantage of a wide range of pre-built reports that highlight trends in conversation volume, share of voice among various media formats—including social networks, blogs, news sites, reviews, forums, and message boards—while also offering valuable insights into sentiment, prominent authors, geographic reach, languages, and user demographics such as age and gender. The platform incorporates advanced Boolean search techniques along with efficient ad and spam filtering to yield highly relevant search results. Furthermore, SM2 supports language-specific searches in 48 different languages, significantly broadening its usability. In addition, its ensemble-based sentiment detection algorithm can be customized to capture nuances in customer communication across various languages and industries, thereby providing a more precise and individualized analysis. This adaptability ensures that users obtain the most relevant insights tailored to their specific needs.

What is AIBrandIntel?

Effortlessly track social media and news mentions in more than 100 languages while engaging customers in their preferred language, thanks to cutting-edge AI technology. Simply enter your brand name into the search bar to access feedback from a global audience, allowing for the collection of vital insights and reactions from individuals around the world, irrespective of the language spoken. Platforms supported include Twitter, Facebook, Reddit, Flickr, Instagram, and YouTube, among others. Users will appreciate feeling recognized as AI-generated responses can be provided in their selected language with just a click. Additionally, by utilizing our advanced semantic search and chatbot features, businesses can significantly improve access to internal documents, enabling employees to swiftly and effectively find the information they need, which in turn boosts workplace productivity and communication. This innovative solution not only streamlines processes but also cultivates a more inclusive atmosphere for diverse teams, empowering every employee to contribute effectively. By enhancing interaction and understanding, organizations can create a truly collaborative environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$10.99 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Social Data Intelligence

Company Website

socialdataintelligence.com/services/

Company Facts

Organization Name

AIBrandIntel

Company Website

aibrandintel.com

Categories and Features

Social Media Monitoring

Competitive Analysis
Reputation Management
Sentiment Analysis

Categories and Features

Media Monitoring

Not specified

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