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What is SM2?

The SM2 platform is the foundational element of the suite, adept at capturing social data in real-time from a multitude of digital and social media channels across the globe, while also preserving three years of continuous historical data. This powerful tool empowers users to specify the discussions they want to monitor and analyze through its comprehensive search functionalities. Users can take advantage of a wide range of pre-built reports that highlight trends in conversation volume, share of voice among various media formats—including social networks, blogs, news sites, reviews, forums, and message boards—while also offering valuable insights into sentiment, prominent authors, geographic reach, languages, and user demographics such as age and gender. The platform incorporates advanced Boolean search techniques along with efficient ad and spam filtering to yield highly relevant search results. Furthermore, SM2 supports language-specific searches in 48 different languages, significantly broadening its usability. In addition, its ensemble-based sentiment detection algorithm can be customized to capture nuances in customer communication across various languages and industries, thereby providing a more precise and individualized analysis. This adaptability ensures that users obtain the most relevant insights tailored to their specific needs.

What is DataSift?

Unlock critical insights by leveraging a diverse collection of human-generated data. This encompasses a wide range of information from social media channels, blogs, news articles, and various other sources. By merging social, blog, and news data into a unified system, you gain access to both current and past information drawn from billions of data points. The platform swiftly processes and refines this data, guaranteeing accurate analysis. With DataSift, you can effortlessly incorporate Human Data into your business intelligence (BI) systems and operational processes in real-time. Additionally, our powerful API allows for the development of customized applications that meet your specific requirements. Human Data is the fastest-growing segment of information, covering all varieties of content produced by people, regardless of its format or medium. This includes text, images, audio, and video disseminated across social platforms, blogs, news organizations, and within corporate settings. The DataSift Human Data platform consolidates these varied data sources—both real-time and historical—into one centralized hub, uncovering their importance and facilitating their use across your business environment. By utilizing this data effectively, organizations can foster innovation and make well-informed decisions, ultimately enhancing their competitive edge in the market. Embracing this wealth of information can transform how businesses operate and strategize in today’s data-driven world.

Media

Media

Integrations Supported

Integrations Supported

Amazon DynamoDB
Amazon S3
Apache CouchDB
Bitly
Desktop.com
Disqus
Elasticsearch
Facebook
Google Cloud Platform
LexisNexis InterAction
MySQL
PostgreSQL
Reddit
Redis
Splunk Cloud Platform
TOPIX
Tumblr
Welcome Software
YouTube

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Social Data Intelligence

Company Website

socialdataintelligence.com/services/

Company Facts

Organization Name

DataSift

Date Founded

2010

Company Location

United Kingdom

Company Website

datasift.com

Categories and Features

Social Media Monitoring

Competitive Analysis
Reputation Management
Sentiment Analysis

Categories and Features

Big Data

Data Mining

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