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What is SM2?

The SM2 platform is the foundational element of the suite, adept at capturing social data in real-time from a multitude of digital and social media channels across the globe, while also preserving three years of continuous historical data. This powerful tool empowers users to specify the discussions they want to monitor and analyze through its comprehensive search functionalities. Users can take advantage of a wide range of pre-built reports that highlight trends in conversation volume, share of voice among various media formats—including social networks, blogs, news sites, reviews, forums, and message boards—while also offering valuable insights into sentiment, prominent authors, geographic reach, languages, and user demographics such as age and gender. The platform incorporates advanced Boolean search techniques along with efficient ad and spam filtering to yield highly relevant search results. Furthermore, SM2 supports language-specific searches in 48 different languages, significantly broadening its usability. In addition, its ensemble-based sentiment detection algorithm can be customized to capture nuances in customer communication across various languages and industries, thereby providing a more precise and individualized analysis. This adaptability ensures that users obtain the most relevant insights tailored to their specific needs.

What is Ndustrial Contxt?

We offer a user-friendly platform aimed at enabling businesses from various industries to navigate digital transformation while gaining valuable insights that contribute to a sustainable competitive advantage. Our software package includes Contxt, a powerful real-time industrial platform that serves as the primary data engine, and Nsight, our tool for data integration and smart analytics. Throughout this process, we provide extensive support and services to our clients. Central to our solution is Contxt, a versatile data management engine dedicated to optimizing industrial operations. This innovative platform leverages our advanced ETLT technology, ensuring data is accessible in less than 15 seconds for any transaction across multiple disconnected data sources. With Contxt, developers can create a real-time digital twin, delivering live data across all organizational applications and analyses, which ultimately fosters significant business improvements. In a rapidly evolving market, our dedication is to furnish businesses with the essential tools they need to excel and stay ahead of the competition. By prioritizing adaptability and speed, we ensure our clients can respond swiftly to changing market demands and opportunities.

Media

Media

Integrations Supported

Integrations Supported

ABB Analyze
AVEVA Connect
AccellosOne Optimize
Amazon Simple Notification Service (SNS)
Building Manager Online
Cloudera
Docker
EnerNOC Energy Intelligence Software
GraphQL
Kotlin
Kubernetes
Mailchimp Transactional Email (Mandrill)
Node.js
PostgreSQL
React
SendGrid
Snowflake
TimescaleDB
Twilio
UrjaNet

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Social Data Intelligence

Company Website

socialdataintelligence.com/services/

Company Facts

Organization Name

Ndustrial

Company Location

United States

Company Website

ndustrial.io/products-services/

Categories and Features

Social Media Monitoring

Competitive Analysis
Reputation Management
Sentiment Analysis

Categories and Features

Data Management

Not specified

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