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What is SM2?

The SM2 platform is the foundational element of the suite, adept at capturing social data in real-time from a multitude of digital and social media channels across the globe, while also preserving three years of continuous historical data. This powerful tool empowers users to specify the discussions they want to monitor and analyze through its comprehensive search functionalities. Users can take advantage of a wide range of pre-built reports that highlight trends in conversation volume, share of voice among various media formats—including social networks, blogs, news sites, reviews, forums, and message boards—while also offering valuable insights into sentiment, prominent authors, geographic reach, languages, and user demographics such as age and gender. The platform incorporates advanced Boolean search techniques along with efficient ad and spam filtering to yield highly relevant search results. Furthermore, SM2 supports language-specific searches in 48 different languages, significantly broadening its usability. In addition, its ensemble-based sentiment detection algorithm can be customized to capture nuances in customer communication across various languages and industries, thereby providing a more precise and individualized analysis. This adaptability ensures that users obtain the most relevant insights tailored to their specific needs.

What is Ndustrial Contxt?

We offer a user-friendly platform aimed at enabling businesses from various industries to navigate digital transformation while gaining valuable insights that contribute to a sustainable competitive advantage. Our software package includes Contxt, a powerful real-time industrial platform that serves as the primary data engine, and Nsight, our tool for data integration and smart analytics. Throughout this process, we provide extensive support and services to our clients. Central to our solution is Contxt, a versatile data management engine dedicated to optimizing industrial operations. This innovative platform leverages our advanced ETLT technology, ensuring data is accessible in less than 15 seconds for any transaction across multiple disconnected data sources. With Contxt, developers can create a real-time digital twin, delivering live data across all organizational applications and analyses, which ultimately fosters significant business improvements. In a rapidly evolving market, our dedication is to furnish businesses with the essential tools they need to excel and stay ahead of the competition. By prioritizing adaptability and speed, we ensure our clients can respond swiftly to changing market demands and opportunities.

Media

Media

Integrations Supported

ABB Analyze
Auth0
Cloudera
DeepL
Fixer
Gauge
Helm
Kotlin
Kubernetes
Node.js
Python
Rancher
React
Redis
SendGrid
Snowflake
TimescaleDB
Twilio
TypeScript
dataPARC Historian

Integrations Supported

ABB Analyze
Auth0
Cloudera
DeepL
Fixer
Gauge
Helm
Kotlin
Kubernetes
Node.js
Python
Rancher
React
Redis
SendGrid
Snowflake
TimescaleDB
Twilio
TypeScript
dataPARC Historian

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Data Intelligence

Company Website

socialdataintelligence.com/services/

Company Facts

Organization Name

Ndustrial

Company Location

United States

Company Website

ndustrial.io/products-services/

Categories and Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

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