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What is SMARTCRM?

For thirty years, SMARTCRM has been at the forefront of Customer Relationship Management, harnessing over 500 years of combined knowledge from our passionate team. This vast expertise has led to the creation of a CRM tool meticulously designed by experienced professionals for fellow experts. Are you looking for a CRM solution that avoids generic templates? Do you seek a system that is customized to fit your individual requirements while emphasizing outstanding customer service? Would having direct support from the creators of the software be valuable to you? Explore a modular CRM solution developed by a seasoned expert with nearly three decades of experience in the D-A-CH region and a well-established reputation in the German CRM market. We not only deliver cutting-edge software but also provide an extensive array of services to enrich your overall experience and guarantee your satisfaction. Our dedication to comprehending and addressing your unique needs distinguishes us within the industry and fosters long-lasting relationships with our clients. At SMARTCRM, we believe that personalized service and expertise are the keys to truly successful customer engagement.

What is Beyond Feedback?

We offer essential insights directly sourced from the primary stakeholders of our clients, notably their customers and employees, which promotes continuous improvement in their strategies and operational capabilities. Our methodology is grounded in practical experience gained from leadership roles in organizations akin to those we assist. With a thorough understanding of our clients' needs, we utilize creative solutions to meet these demands effectively. Our experienced Client Executives serve as the primary connection for our clients, enabling us to deeply comprehend their business landscape and facilitate smooth collaboration. Instead of adopting a one-size-fits-all approach, we customize each project to meet the distinct requirements of our clients. Rather than generating reports laden with data that may remain unutilized, we prioritize the delivery of actionable insights that also carry strategic advantages. Some of our notable services include alerts for service recovery, field reports highlighted by customers, and notifications for employee acknowledgment, all contributing to improved operational performance. Through these efforts, we aim to instigate significant transformations and propel our clients towards success, ultimately fostering a culture of continuous enhancement. By aligning our strategies with their evolving needs, we ensure that the impact of our services is both immediate and lasting.

Media

Media

Integrations Supported

Inxmail
SAP Store

Integrations Supported

API Availability

API Availability

Pricing Information

Contact SMARTCRM for pricing details.

Pricing Information

$2,000 one-time payment

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

SMARTCRM

Date Founded

1992

Company Location

Germany

Company Website

smartcrm.de/

Company Facts

Organization Name

Beyond Feedback

Date Founded

2011

Company Location

United States

Company Website

www.beyondfeedback.com

Categories and Features

CRM

Document Storage
Email Marketing
Mobile Access

Categories and Features

360 Degree Feedback

Not specified

Customer Satisfaction

Not specified

Employee Survey

Not specified

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library
Site Intercept Survey

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