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Ratings and Reviews 0 Ratings
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What is SMARTCRM?
For thirty years, SMARTCRM has been at the forefront of Customer Relationship Management, harnessing over 500 years of combined knowledge from our passionate team. This vast expertise has led to the creation of a CRM tool meticulously designed by experienced professionals for fellow experts. Are you looking for a CRM solution that avoids generic templates? Do you seek a system that is customized to fit your individual requirements while emphasizing outstanding customer service? Would having direct support from the creators of the software be valuable to you? Explore a modular CRM solution developed by a seasoned expert with nearly three decades of experience in the D-A-CH region and a well-established reputation in the German CRM market. We not only deliver cutting-edge software but also provide an extensive array of services to enrich your overall experience and guarantee your satisfaction. Our dedication to comprehending and addressing your unique needs distinguishes us within the industry and fosters long-lasting relationships with our clients. At SMARTCRM, we believe that personalized service and expertise are the keys to truly successful customer engagement.
What is CURSOR-CRM?
CURSOR-CRM is a flexible CRM solution from CURSOR Software AG that helps organizations manage customers, communication, collaboration, and business processes more effectively. The platform is designed as an all-round CRM system that can support sales, marketing, customer service, and other business areas from one central information hub. It gives teams a 360-degree cockpit for managing customer data, partner communication, internal collaboration, service requests, and process workflows. CURSOR-CRM is delivered with comprehensive standard capabilities so employees can get started quickly, while its flexible architecture allows companies to adapt and expand the system over time. The platform supports both cloud and on-premises deployment, making it suitable for organizations with different IT strategies and security requirements. Its AI assistant can help automate routine tasks, draft emails, and provide deeper insights into customer preferences and behavior. CURSOR-CRM also includes guided onboarding, process templates, complaint management, and team collaboration features that help employees work more consistently and efficiently. Standardized workflows make it easier to handle service calls, prepare offers, create contracts, document complaints, and respond to customer needs with fewer manual steps. The platform integrates with third-party systems such as ERP, billing, and other business applications, helping companies replace isolated tools and manually maintained spreadsheets. Mobile access through the web client and CURSOR app allows employees to use the CRM from smartphones, tablets, notebooks, or desktop computers. CURSOR-CRM is built to help businesses improve customer engagement, strengthen process management, protect data, and scale their CRM environment as requirements evolve.
API Availability
API Availability
Pricing Information
Contact SMARTCRM for pricing details.
Pricing Information
Contact CURSOR Software for pricing details.
Supported Platforms
SaaS
iPhone
iPad
Supported Platforms
SaaS
Windows
Customer Service / Support
Not specified
Customer Service / Support
Not specified
Training Options
Not specified
Training Options
Not specified
Company Facts
Organization Name
SMARTCRM
Date Founded
1992
Company Location
Germany
Company Website
smartcrm.de/
Company Facts
Organization Name
Software AG
Company Location
Germany
Company Website
cursor.de/
Categories and Features
CRM
Document Storage
Email Marketing
Mobile Access
Categories and Features
CRM
Mobile Access